Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

Showing 3,389 reviews with 5 stars · Clear filters

Sheree Willis R.
Sep 6, 2025
Understood.
When speaking with my therapist and prescriber, I felt like I was actually being heard and understood. This means so much to me as a patient.
Response from CerebralSep 8, 2025
Dear Sheree, We truly appreciate your positive feedback about Cerebral, and your clinicians! Our team consistently strives to provide high-quality care and service, so it's heartening to hear that you had a good experience with us. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Cherie C.
Sep 5, 2025
I highly recommend Cerebral
I highly recommend Cerebral. I actually have to several people. Even before I was lucky enough to receive health insurance, it was affordable. The care is wonderful. My therapist really listens, she gives me helpful insight, as well as paperwork to help monitor me. Shes is very knowledgeable and has really helped me to understand my diagnosis.
Response from CerebralSep 5, 2025
Dear Cherie, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
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Victoria
Sep 5, 2025
Efficient and Thorough
This is the most efficient online mental health service I’ve experienced! I look forward to sessions.
Response from CerebralSep 5, 2025
Hello Victoria, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Pamela K.
Sep 4, 2025
My experience with Cerebral was very…eye opening
My experience with Cerebral was very helpful and enlightening. In a few short visits they were able to diagnose me with a couple of different conditions based on the symptoms and stories I shared. After 50 years and some deep reflection on my part many memories began to make ‘sense’ ! As more symptoms of mental disorders come to light and people begin to realize these conditions are all on a spectrum and people can display the symptoms in a variety of ways, Knowledge plus therapy plus a combination of the correct medications can make your world so much more ‘rosy’ 😊
Response from CerebralSep 4, 2025
Hello Pamela, Thank you for taking the time to share your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Should you need further assistance or have any questions, please feel free to reach out. We're here to support you! Best regards, Customer Engagement Team, Cerebral
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Letitia
Sep 3, 2025
Virtual therapy has been life-changing
Virtual therapy has been so much more comfortable and convenient than in-person therapy ever was. I can stay in the comfort of my own space, on my own time, and still have access to an excellent therapist. The flexibility of virtual therapy, combined with how easily they work with my insurance, has been a huge factor in allowing me to start and to keep up with it. It has made a very noticeable difference in my mental health and well-being, and my therapist was an incredible match. I was very resistant to therapy at first, even knowing that it would be beneficial, but have come to look forward to our sessions and to appreciate the clarity and assistance my therapist provides. I'm so grateful I decided to give it a try and have never regretted it!
Response from CerebralSep 3, 2025
Dear Letitia, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
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Lizzi H.
Sep 2, 2025
Medication services.
Cerebral was recommended to me by a nurse who did my intake appt at my local counseling office. I dont drive due to anxiety so getting to appointments are always a struggle and with cerebral im able to get my medication shipped straight to my door. My mental health has definitely been a lot better since restarting medication and I'm looking forward to getting over this driving anxiety so I can actually start living. Many many thanks to cerebral. Did I mention using my insurance through them a 3 month supply is less than $20?
Response from CerebralSep 2, 2025
Hello Lizzi, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Jasmine
Sep 1, 2025
Easy to get my medication refilled
Easy to get my medication refilled. NP was a good listener.
Response from CerebralSep 2, 2025
Dear Jasmine, Thank you for choosing to share your positive feedback about Cerebral! Our team consistently strives to provide high-quality care and service, so it is encouraging to hear about your experience! Please do not hesitate to reach out if you need further assistance or have any questions. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Eileen
Aug 29, 2025
My First Session with Cerebral
I had my first session yesterday. I was completely understood. My Dr. Listened to everything i had to say. Since I was on medication already, I was able to get refills. I will have another session in 30 days. I recommend this site to anyone that feels they need help.
Response from CerebralSep 2, 2025
Hello Eileen, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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