CerebralReviews of cerebral.com

Response from CerebralAug 13, 2021

Hi Benjamin, I appreciate you taking time to share your feedback and experience here with us at Cerebral. I am sorry to hear that you may have had trouble cancelling your account. I can understand your frustration, I and would be interested in seeing if there is anything I can do to assist. Please feel free to reach out to me or Lindsey at (415)403-2156 or [email protected] and ask for either of us directly. We look forward to hearing from you. Best, Stefanie H. Cerebral Coordinator

Response from CerebralAug 10, 2021

Hello Makaila, Thank you for taking the time to share your feed back with us. I'd like to sincerely apologize for the difficulties you faced with utilizing our services and would like to take some time myself to hopefully help repair your trust in Cerebral. Please feel free to reach out to us by phone at (415) 403 - 2156 or by email at [email protected] and ask for me directly. I'm happy to assist in any way I can. Thank you for your time Makaila, Lindsey M

Response from CerebralAug 7, 2021

Hello Sirena, We appreciate you taking the time to share your feedback. I'd like to sincerely apologize for the difficulties you faced with utilizing our services. We do have a considerable client base that significantly benefits from our services, but that still doesn't make it any better knowing that you faced less-than-satisfactory care. As a mental health company, we are wholeheartedly focused on improving the well-being of thousands of individuals who may not have had access to, or the means to afford, quality mental health care. In any event, I would like to take some time myself to hopefully help repair your trust in Cerebral. Please feel free to reach out to us by phone at (415) 403 - 2156 or by email at [email protected] and ask for me directly. I'm happy to assist in any way I can. Warmly, Lindsey M

Response from CerebralAug 6, 2021

Hi Olivia, Thank you for taking the time to share your concerns. I apologize that you may have faced difficulties in utilizing our services. It is certainly disappointing to hear that you did not receive the support you were looking for. I would like to take some time to further look into these issues if you would be willing. To get in touch, please feel free to contact me at (415)403-2156 or [email protected] and ask for me directly. I look forward to speaking with you. Best, Stefanie H. Cerebral Coordinator

Response from CerebralAug 6, 2021

Hi Olivia, Thank you for writing in. It sounds like you have faced considerable difficulty with using the service, and I am sincerely sorry for this experience. If you are willing, I would greatly appreciate the opportunity to learn more about your experience to ensure that your concerns are fully addressed. I would like to look into these issues further and do what I can to make certain that your experience is improved with us and hopefully help repair your trust in Cerebral. Please feel free to contact (415)403-2156 or [email protected] and ask for me directly. Best, Stefanie H. Cerebral Coordinator

Response from CerebralAug 6, 2021

Hi there, I appreciate you taking the time to share your feedback about your experience with Cerebral and would like to sincerely apologize for any difficulties you faced in utilizing our services. We are striving to provide access to affordable, quality mental health care, and I regret to hear that you received less-than-satisfactory care in your experience with us. In any event, I would like to take some time to see how I may be of assistance so that this situation is improved for you. Please reach out to me at (415)403-2156 or [email protected] and ask for me directly. I look forward to speaking with you and learning more about your experience. Kind regards, Stefanie H. Cerebral Coordinator

Response from CerebralAug 6, 2021

Hi Christine, Thank you for taking the time to share your feedback about your experience with Cerebral. We regret to hear that you have experienced these challenges with the cancellation process. I am sure this can be frustrating, and I would like to look into this further to help mend the situation for you. To get in touch, please feel free to reach out to (415)403-2156 or [email protected] and ask for me by name. Best, Stefanie H. Cerebral Coordinator

Response from CerebralAug 4, 2021

Hi there, I want to thank you for taking the time to share your feedback about your experience with Cerebral. I am sincerely sorry to hear that you received less-than-satisfactory care. This is not the standard we hope to set at Cerebral, and we apologize for any difficulties you faced. I would like to take some time to better understand your experience and see if there is anything I can do to help improve your experience with Cerebral. Please feel free to reach out to (415)403-2156 or [email protected] and ask for me directly. I look forward to hearing from you. Warm regards, Stefanie H. Cerebral Coordinator