Jesse G.
McKenzie is an excellent worker!
McKenzie provides top notch service with her expertise and her response time to any issues or questions I have.

Centric Fiber connections are Built for the Speed of Life™.We offer more than just internet—we treat telecom as an amenity. Our community-designated technicians, GigaGuides™, ensure personalized local support and assistance. Pre-wired homes enjoy active-on-arrival service, making setup immediate and seamless. With our advanced technology and equipment, Centric Fiber provides an unmatched experience in future-proofed speed capabilities and convenience.
Centric Fiber (centricfiber.com) has 425 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jesse G.
McKenzie provides top notch service with her expertise and her response time to any issues or questions I have.
Steven
Our representative went above and beyond our expectations!
Keith L.
customer service is very helpful, makes sure you’ll have the best offer and the process of connnection as stress free as possible..
James M.
The thing that made my experience well today, was I spoke to Ms.Donna. She listened to me about my issues first and then went into proactive professional customer service mode. She is what I call 5-Star rating customer service representative of this company. She made sure I was informed about issues and worked to resolve them and also call me back to make sure I was aware and knowledgeable. Thank God for that professional experience today
Stephen M.
I had an issue with my router and spoke to customer service and a ticket was put in. Tech support was supposed to call but they never did. Problem never got solved.
Response from Centric FiberSep 3, 2024
Thank you for sharing your feedback. We're sorry to hear that you had a poor experience with Centric Fiber, and we want to make things right. The issues mentioned in your review do not reflect the level of service we aim to provide, and we are committed to resolving this matter so that you can be fully satisfied with our service. Please expect a call from our customer service team, as we will be following up to address your concerns directly. Thank you for giving us the opportunity to improve your experience with us.
Consumer
Very quick, and efficient. The representative was very patient and helpful.
Yura D.
Awful internet stability. Hard to disconnect from their services, support team react only for new connection fast, to solve issue with recent connection you need to wait on the line for the whole day
Response from Centric FiberAug 29, 2024
Thank you for sharing your feedback. We're sorry to hear that you had a poor experience with Centric Fiber, and we want to make things right. The issues mentioned in your review do not reflect the level of service we aim to provide, and we are committed to resolving this matter so that you can be fully satisfied with our service. Please expect a call from our customer service team, as we will be following up to address your concerns directly. Thank you for giving us the opportunity to improve your experience with us.
JORDAN R.
Super helpful getting us setup. Logan is attentive and responsive. Easy to work with. Strong recommend.