Central TransportReviews of centraltransport.com

This is the third time in 2 years a shipper has used Central Transport to ship items to me. I live near Columbia SC, so my comment applies, for the most part, to the Columbia terminal. The item arrived to thier terminal a week ago! I have been calling the provided number to arrange delivery (appointment) as requested:the number is in Michigan. I've called everyday, except weeked, and get the exact same result everytime. The person asks the shipping number, verifies the arrival and delivery address, attempts to call the terminal and gets no answer. They then tell me they have sent an email to the terminal and the regional director and I will get a callback TODAY. The results are the same....NOTHING! They will not give me a direct number to call the terminal. So, I sit with a work stoppage awaiting the shipment. Anyone seeing this: Please tell your shippers to NOT use Central Transport. Certainly Not the Columbia SC terminal!

DRIVER FORGED MY SIGNATURE ON DELIVERY RECEIPT TWICE!!!

Not sure why my supplier keeps using this horrible transport service. I reached out to them about a shipment and they said I needed to provide a BOL since they can't bill correctly...not sure why it's my problem when I'm the recipient and they need to reach out to shipper. They've held my freight for a few days and didn't reach out to me so I emailed again...they said they needed a PDF now...their customer support is crap and I'm finding out about the issues when they should be following up with the customer. Avoid at all cost!!

Dishonest and liars to sum it up. Incorrectly billed by doubling the total pallet weight 2 years ago and in June of '22 they damaged a box and denied claim saying there's no damage. We lost $160 worth of product because of them. The supplier had placed the boxes more than 6 inches inside the edge of the pallet and still they managed to damage it. Not reliable and frankly - one dishonest company.

Whatever you do, don't trust your goods with Central Transport, that is unless you want it delayed or worse, destroyed. I shipped an original, one-of-a-kind handmaid oak fireplace mantel with surround using CT and it arrived a week late in approximately 15 pieces. They not only managed to break it up but also leave a huge gouge in the top of the mantel, which I suppose came from the forklift. The driver didn't know what he was delivering because it was damaged beyond recognition. It appeared the forklift operator(s) took great pride in turning my mantel into sticks. I received a call from the local CT manager who wanted to "inform" me that the mantel was coming and also wanted to know what it was worth since he knew I was going to be submitting a damage claim. I'd post pictures if trust pilot would allow. Disgusting. Never again use this company.

Scheduled 5 deliveries with them and they did not show up each time. They would constantly lie and I am disapointed that I gave them so many chances.

I had an interview today between 10am-2pm. Travel 35 mins out my time, with high price gas to be there. Soon as I got there, open the door, I told this young white male I was looking for "C" don't want to say full name. I have an interview this morning. He then told me, "Oh, well we just hire someone, sorry." Really. Very unprofessional. First, I got the impression I'm a young black female CDL Holder, feel discriminated against from the jump because he didn't introduce himself, nor spoke to me about the position. I've sent email to "C" no response or clarification on why I haven't receive a response that they find another candidate like any other employers. Wasted my time, never applying with them again.

I have tried ordering a shower from a major home improvement company. All shipped with Central States. The first was lost, the second had a forklift ran through it, and the third has had its delivery date extended 6 times. The drivers don't call, or even knock, just drop it and run. This is the absolutely worst freight company I have ever dealt with in the last 40 years.