CenterPoint EnergyReviews of centerpointenergy.com

My wife did a service transfer on Thursday. Stated the house gas was still on. I told her I didn't think so due to I noticed the appliances were not working. She said to double check and if not they would do an emergency connection on Friday. Thursday night came and still nothing was working so we called it in the next day. We asked for a 30 minute call ahead. The tech called at 2:26 and left after speaking with us and us stating we was on the way to the location. He left, and also stated he arrived at 2:03 which was incorrect. So we called it back in. The guy then guaranteed someone would then come back out. No one showed. I called back same day and spoke with a manager. She guaranteed she would get someone out there that night, no one showed. Now my family are stuck in a home with no heat. Had you said the you could not connect that day we would have made other arrangements not to be in this cold. If it was just me fine, but you have put my kids in the cold and now we are trying to work something out. Don't lie about what your doing.

Haven't been sent a bill in months and they don't answer the phone. Centerpoint should be abolished.

They showed up late night and got our power on!

My service was disconnected two days ago with zero notice and no one can tell me why!! I just moved into my apartment and my first bill isn't even due yet. For two days I've been told someone would be out to see what the problem was but they knew all along my service was disconnected even though there was no reason for it. They're just marroons and they probably disconnected the wrong unit. We'll see how many times I have to call these fools tomorrow.

As a "Real Texan, I would like to apologize for all in the Lone Star State, (Especially Dan Patrick and and Paul Bettencourt) who do not know the difference between blame and responsibility. These pandering politicians are too re-election preoccupied to realize "prevention", and even their idea of preparedness, is not fianancially possible. Please continue the century old policy of product maximizaion. My "fixed outcome" can not afford the, even Potemkin, level of maintenance these socialists expect, for free. Non-tax funded intervention is the only area where (Even though their only insight of emergency relief comes from Hollywood movies and TV) the more vital response becomes, the more the "Great Unwashed" tries to tell Ringling Bros. how to run a circus. Please volunteer me for any ad hoc, or customer feed back, curriculum you deem necessary.

I would ha e give less if I could they are horrible nothing but a bunch of dumb*** people

Week without power. Their estimate is pending review after promising one yesterday. Can't contact anyone. Power alert service is bs haven't received a single alert since signing up for it. They can't direct the personnel they brought in, nor pay them. They use out of date technology and consistently fail to deliver in crises. They're ceo sits in 70 degree rooms but tells us to be at 76. They made record profits at the cost of people's lives and comfort.

No power for multiple days, poor treatment of contractors and line men during hurricane Beryl.