Casual Chic BoutiqueReviews of casualchicboutique.com

Easy to check out

I ordered a product in the first week of October and never received it. I sent an email 2 weeks later and was told they were having fulfillment problems and promised to send it out. A month went by and I sent in another request and was told they would check into it. It's been almost 2 weeks and still no tracking, no package. The phone doesn't work, numerous emails get no good response. They still market to me every day to buy more products from them. Why do they think I'd ever trust them again? TERRIBLE CUSTOMER SERVICE. UPDATE. I received a notification last week that my product was in the mail. I was so excited thinking I was finally going to get the product I ordered and paid $29.00 for. think again!!!! The sent me a travel size of what I ordered that has a $14.99 price tag on it. Think twice about ordering anything from Casual Chic Boutique.

I don’t have any information on my order.

I placed an order that was charged on my bank account and they couldn’t find the order. I ordered the same boots for an event a second time and sent them the confirmation number. I have emailed them several times to get an estimated time of arrival with no response of an arrival.

It's a scam. I ordered something almost a month ago and it was never shipped. When I emailed they said they had no estimate on when it would be, so I told them to cancel the order and issue a refund. I have emailed multiple times requesting this and they still have not responded. I will never order again.

submitted a return request several weeks ago that was approved. still have not recieved a return label.

Update: it is a scam, stay away. Had to go through chargeback with my bank to get my money back. No real person communicated with me ever, it was all AI and even that stopped responding after a few exchanges. This company is holding my money for 3 weeks and I recieved nothing, my order status is "confirmed". You cannot reach them by phone and by email they send you an AI generated response. Do not order anything, stay away from them.

Boots came in exactly as shown & fast delivery! Great experience!