Good service- All positions listened to and considered in an evenhanded and professional manner. Good communication throughout.
Response from CasinomeisterMay 21, 2025
Hi colly,
Thanks for the five star review! Glad we were able to help you with your casino issue.
Cheers,
The Casinomeister Team
VC
Varga C.
Lügner
Kannst vergessen. Wenn du gegen deren TOP casinos schlecht postest wirst du gesperrt. Auf oshi.io und N1 habe ich die schlechteste Erfahrungen gehabt meines Lebens. So manipulierte Casinos findest du nirgendwo und da sind die Top casinos.
Response from CasinomeisterMay 9, 2025
Hello Varga Catalin,
I ran your review through a machine translator and got this: "Liar You can forget. If you post badly against their TOP casinos, you will be banned. On oshi.io and N1 I had the worst experiences of my life. You won't find such manipulated casinos anywhere and there are the top casinos."
You were never banned at Casinomeister. Your account remains open and active. In fact you last visited a few days ago, without incident it appears.
I have just looked and see that you have posted a fair bit on our forums, describing your issues and negative experiences at a number of casinos -- including the two you have mentioned above.
It was not the target of your posts that was the problem, it was the fact that you started to repeatedly break our site rules.
First, in February, you started posting publicly on the forums while you had an active PAB (Casinomeister's free ADR service). We had been trying for two months to get a clear answer from you as to what exactly your complaint with a certain casino was. We were in fact, in the middle of discussing your issue with you in your PAB ticket when you suddenly started posting on the forums. This is in direct violation of our PAB rules which you agreed to at the beginning of the process. This particular rule is in place as having the information and our conversations all in one private place, as opposed to scattered across multiple locations public and private, makes things more manageable when handing your case. It also prevents muddying the waters in our discussion with the casino.
Then, in the last week of April, you started "cross-posting" in the forums. As one of the moderators explained: "you have posted about this same subject in two separate threads in a few minutes." This is a common forum rule as creating multiple conversations on the same topic is counterproductive and a housekeeping nightmare.
The moderator also asked you to refrain from rants and unfounded accusations -- as you made two accusations based on incorrect assumptions all in one post.
I hope this clarifies the issue.
Best regards,
The Casinomeister Team
CR
crazyirishman
Best ADR for igaming hands down
To be honest, these are the only genuine and sincere people in the whole industry. I have complained about payments and games; they are always quick to respond and get results. I would always recommend them to players who have issues, and they are also great for finding rogue websites and what to look out for. you will not find a better ADR for igaming
Response from CasinomeisterMay 9, 2025
Hi crazyirishman,
Thank you so much for you wonderful review -- it means a lot to us. I’m really happy we could help you.
Best regards,
The Casinomeister Team
SM
Suvi M.
Great experience
Just a few hours and i got my problem solved with casinomeister! So fast, great customer service and absolutely great work. 100% recommending this one!!
Response from CasinomeisterMay 9, 2025
Hi Suvi Metsätähti,
Thanks for the five star review and the recommendation! We really appreciate it. :) I'm so glad we could help you out.
Cheers,
The Casinomeister Team
DO
Donita
AWSOME PEOPLE
They are awesome. They take care of the situation in a very timely manner. Max and everyone there go above and beyond. I'm so glad I contacted them. I recommend everyone that needs help contact them.
Response from CasinomeisterApr 16, 2025
Hi Donita,
Thank you for the kind words! I’m very glad we could help you resolve your issue with the casino.
Best regards,
The Casinomeister Team
DA
Dani
Casinomeister helped me with sunriseslots
I had a little problem with a payment that was not comigo through and they helped me with the situation, i recommend their services for anyone who is in the same problem as myself cause they can really make a difference
Response from CasinomeisterApr 16, 2025
Hi Dani,
Thanks for recommending us! Glad we could help you with your casino complaint.
Cheers,
The Casinomeister Team
DB
Dave B.
Casinomeister has facilitated for me…
Casinomeister has facilitated for me resolution of over $10.000 in outstanding online casinos balances. They are thoughtful, thorough and deliver results.
Response from CasinomeisterMar 3, 2025
Hi Dave B,
Thanks for the kind words! I'm very glad we were able to help you with your issues at those two casinos.
Cheers,
The Casinomeister Team
SB
Shon B.
Casinomeister is the best!
Casinomeister has assisted me at least 3 times with excellent results. I would recommend them to anyone and everyone!
Response from CasinomeisterFeb 25, 2025
Hi Shon Bailey,
Thank you for the great review! I’m so glad we were able to help you again. :)
Kind regards,
The Casinomeister Team