These guys are absolutely amazing!! Thank you guys so much for all your help!!!
AS
A.S.S.
Blocking Country IP´s without given reason
I am Member since 2016. Now you guys block my country with Cloudflare and refrain from having people read and commenting your posts? What the hell is going on with CM?
Update: I understand. Reconsidering my choice, I hope you guys will survive the current harsh environment.
Response from CasinomeisterSep 22, 2025
Hi A.S.S.,
I'm really sorry about this but it's out of our control -- we have no choice but to comply with German law.
In order to remain compliant with German regulations, it is currently necessary for us to block German readers from accessing Casinomeister. We hope that we will be able to provide better access in the near future.
I have asked our legal department to provide me with the specific references within German legislation. When we have that I will update here for your reference.
Taking this into consideration, can you please reconsider your 1-star review?
Best regards,
The Casinomeister Team
HA
Halio
Consegui fazer o saque
Consegui fazer o saque, mas o processo me pareceu um pouco confuso. Seria ótimo se fosse mais simples
Response from CasinomeisterSep 18, 2025
Hi Halio,
You appear to have confused us with someone else.
Casinomeister is _not_ a casino, so there are no deposits or withdrawals offered on our site.
Casinomeister is an online gambling forum and information site that also offers a free PAB arbitration service for players having problems at online casinos.
We do not have any Portuguese speakers on staff, so I have used an online machine translation service to translate what I have said above:
Você parece ter nos confundido com outra pessoa. O Casinomeister não é um cassino, portanto, não há depósitos ou saques oferecidos em nosso site. Casinomeister é um fórum de jogos de azar online e site de informações que também oferece um serviço gratuito de arbitragem PAB para jogadores com problemas em cassinos online. Não temos falantes de português na equipe, então usei um serviço de tradução automática online para traduzir o que disse acima:
Best regards,
The Casinomeister Team
ST
Severin T.
Die Auszahlung funktioniert
Die Auszahlung funktioniert, aber nicht immer zuverlässig. Einmal kam das Geld innerhalb von ein paar Stunden, ein anderes Mal musste ich fast einen Tag warten. Das ist zwar keine Katastrophe, aber dennoch unangenehm. Ansonsten kann man hier spielen, es gibt eine große Auswahl an Slots.
Response from CasinomeisterSep 15, 2025
Hi Severin Tatzel,
You appear to have confused us with someone else.
We are not a casino. Casinomeister is an online gambling forum and information site that also offers a free PAB arbitration service for players having problems at online casinos.
We do not have any German speakers on staff, so I have used an online machine translation service to translate what I have said above:
Du scheinst uns mit jemand anderem verwechselt zu haben.
Wir sind kein Casino. Casinomeister ist ein Online-Glücksspielforum und eine Informationsseite, die auch einen kostenlosen PAB-Schlichtungsservice für Spieler anbietet, die Probleme in Online-Casinos haben.
Best regards,
The Casinomeister Team
PC
P C.
got my my money back thank you
got my my money back thank you
Response from CasinomeisterSep 15, 2025
Hi P Cook,
Thanks for the five star review! Glad we helped you resolve your issue with the casino.
Cheers,
The Casinomeister Team
DT
Deon T.
Helped me out when other services…
Helped me out when other services couldn't. I got my account verified when it was wrongfully closed, and received my payment in full
Response from CasinomeisterSep 15, 2025
Hi Deon Tu,
Thanks for the great review! I’m happy we were able to help you sort out your problems at the casino.
Best regards,
The Casinomeister Team
SN
Stella Natalie B.
IF I COULD GIVE THIS SITE A NEGATIVE I…
IF I COULD GIVE THIS SITE A NEGATIVE I WOULD OMG SO LISTEN TO THIS I GO ON THERE BECAYSE I WANTED TO WRITE A GOOD REVIEW FOR Jackpotter THEY SAID YES GO HERE TO CASINO MEISTER SO I DO I POST A REVIEW THEN I GET FEEDBACK FROM SOME NASTY PERSON AND BOOM BANNED FROM THE SITE. WHATS WRONG WITH THIS WORLD IM STARTING TO QUESTION JACKPOTTER NOW TOO WHICH SUCKS BECAUSE THATS THE 2 WEBSITE THAT HAS DONE THAT AND THEY TOLD ME TO GO THERE BUT MY ISSUE IS THERES NEGATIVE REVIEWS ALL OVER THAT WEBSITE AND THERE STILL A PART OF IT BUT I WRITE A GOOD ONE AND IM BANNED WTH!!! CASINOMEISTER IM GOOD WITH NOT BEING A PART OF YOUR NEGATIVE TRASHY SITE I HOPE YOU GET A CLUE AND REALLY RECONSIDER YOUR " RULES"!
Response from CasinomeisterAug 14, 2025
Hello Stella Natalie becerra,
Sorry if there's been a misunderstanding. Our site has been getting spammed by JackPotter.com for several months now, quite literally 70 or more posts just like yours. Not only is this volume of spam from a single casino unheard of in the industry, but it is also very much something that sites like ours have to diligently pursue and combat in order to maintain our credibility as an authoritative site -- a reputation which we have spent a quarter of a century building.
So please excuse us if you happen to have been flagged as a false positive but floods of posts like this never happen unless the casino, JackPotter.com, is either paying players to post these “reviews” or otherwise incentivising people to spam on their behalf.
That said, your actions very much matched the profile of the spammers from JackPotter.com that have been attacking our site. You registered at 01:18h this morning and then posted your “review” around 10:00. This was your first and only post, so on a forum, this would flag you as a classic spammer -- especially given that we have had more than 70 similar posts just in the last 3 months. So you can see why we applied the "spamming" rule.
The other issue is that we are not here to host unsolicited reviews of casino sites. We refuse offers of that nature every day, often several a day. We have a Content Department that writes our Casinomeister Reviews and they have a very specific and thorough process for doing so. There are sites that welcome reviews from the public, like this one: Trustpilot, so perhaps that might be a better option for you.
Again, sorry if you were inadvertently caught up in our attempt to protect ourselves from a spam attack, but I hope this explanation helps you to understand why.
Regards,
The Casinomeister Team
PO
pobare
Unfair moderation and censorship despite real evidence
I was permanently banned from CasinoMeister after trying to open a serious thread about irregularities in an online casino game. I didn’t present the full evidence right away because I wanted to see the community’s reaction first ,something many users do. However, the moderator ( Dunover ) abruptly closed the thread saying “nothing new was being added,” even though the thread only had 4 pages (while others have over 20 or more).
Later, when the same casino was being criticized by other users and even publicly flagged by the platform itself, I commented again to mention that my original thread had been shut down. Right after that, I was banned with no warning or chance to explain.
At no point did I insult anyone, spam, or behave like a troll. I simply tried to present a sensitive issue step by step. I believe I was treated unfairly, especially by a platform that claims to protect players and support transparency.
Thank you for your response, Mr. Max Drayman. I find it somewhat cowardly that you choose to hide behind the “Casinomeister Team” signature instead of addressing me directly under your own name.
In my case, Casinomeister did receive all the technical evidence directly, and they even sent it to the provider. However, my thread was closed after only four pages with the argument that it “wasn’t going anywhere,” while there are threads in the forum with 20, 30, or even 40 pages full of irrelevant messages that remain open. It is legitimate to ask: why the special focus on mine? Was there outside pressure to close it? The closure was not due to a lack of evidence, but because the topic was inconvenient.
I also noticed that my name has been mentioned repeatedly. My name is public everywhere, even here on Trustpilot alongside my email address. That does me no harm. I was not a problematic person; I was someone who touched on topics that affect certain interests within that platform — a platform that claims to protect players, but in practice suffocates them with promotions and bonuses. This is not genuine player protection, but just another tool to push bonuses.
Furthermore, I consider it discriminatory to state that all my texts were AI-generated. That is simply not true. The AI was only helping me translate what I wanted to say, as English is not my strong language. Suggesting otherwise sends the message that only those who speak perfect English are welcome in your forum, which is both exclusionary and discriminatory.
Response from CasinomeisterAug 11, 2025
Hello,
For anyone who has read the above review, a little context: this gentleman, who signed up as "Hector", made allegations against an unspecified casino regarding game fairness. Over the course of the next three days, he posted no less than 47 times, mostly repeating the same AI-generated text, saying time and again, “I’m not going to name the offending party, I am waiting to see how they respond to Swiss authorities”.
We have a particularly active and experienced readership on Casinomeister so they inevitably requested further details. "Hector", or should I say: his chatbot buddy, would simply reword and repost his previous posts.
At this point he was in violation of our Forum Rules on two major counts: posting AI-generated content and using the forums to pursue a personal agenda, namely using Casinomeister forums to apply pressure to an unnamed casino for his own reasons.
"Hector's" failure to respond to the questions from our readership resulted in him losing credibility on the forums and raised repeated and lingering questions regarding his motives. Our readers had finally had enough and openly prompted us — the forum moderators — to step in and shut down his abuse of the forums.
Elsewhere on our forums, he accused a respected casino of fraud, posting both their name and their license number. When we confronted him on this -- he had given no proof whatsoever of his accusations — he simply deleted the casino’s name and said he had never targeted a specific casino. Blatantly untrue. When we called him on this, he changed his tactics and began to attack us, implying that we were corrupt and “defending other interests”. From our point of view he had come to Casinomeister with an agenda he wanted to pursue -- in direct violation of the Rules -- and when the moderators and forum membership were not receptive to this, Casinomeister was suddenly the problem.
This was the last straw for our patience so we banned him for numerous and repeated Forum Rules violations. He promptly created another account -- again in violation of the Forum Rules -- to continue where 'Hector' had left off.
The bottom line was that "Hector" had no intention of engaging in a meaningful way with Casinomeister staff or the forum members: he wanted to use the forums for his own purposes and rally as much support in that effort as he could. Beyond that, the site and its Rules meant nothing to him.
For all the above “Hector” was deemed persona non grata at Casinomeister, and this remains in effect to this day, despite his new and ongoing campaign of email harassment and leaving 1-star reviews on Trustpilot.
Best regards,
The Casinomeister Team
