Website is Good, the help I received was also good.
Effective communication.
Response from CasinomeisterNov 12, 2024
Hi George P. Rich,
Thanks for the positive review! Happy we could help you.
Best regards,
The Casinomeister Team
RM
ron M.
Got paid finally!
Fast and effective communication
Response from CasinomeisterNov 12, 2024
Hi Ron,
Thanks for the five star review! Glad we could help you with your case.
Cheers,
The Casinomeister Team
SM
Steve M.
Love for Casinomeister
I have been a forum member at Casinomeister for 12 years and I think it is a great resource for players. There is a ton of useful information and if you have a dispute with a casino the PAB team will handle it quickly and fairly.
Response from CasinomeisterNov 12, 2024
Hey Steve,
Twelve years! You’ve been with Casinomeister as long as I have!
Thanks so much for your kind words (I’ve just shared them with Max) -- it means a lot. :)
Cheers,
The Casinomeister Team
AW
Alan W.
Excellent service they really helped me…
Excellent service they really helped me when I was having a problem with a casino site.could not get my deposit back.but after intervention by these guys I was able to successfully get my deposit back thank you so much for all your help
Response from CasinomeisterNov 12, 2024
Hi Alan Williams,
Thank you for this! I’m glad we could help you with your issue.
Best regards,
The Casinomeister Team
JS
Jenn S.
What a horrible forum to belong to
What a horrible forum to belong to. Don’t ever post an honest opinion or the staff members and some forum members come for you with a nasty attitude. They don’t like opinions that don’t match theirs. They are rude, arrogant, and a bunch of know it alls. If you dare ask for opinions or support you’ll just get a sarcastic tirade. Stick to other forums where they are polite and friendly and make you feel part of a community.
Response from CasinomeisterNov 13, 2024
Hi Jenn Sawyer,
Obviously we are sorry to hear about your negative experience on our forums, as that's not at all the atmosphere we work to create. Please accept our apologies.
While it's true that discussions on our forum, like the rest of the internet these days, can get heated — there are lots of opinions, and among our thousands of active members, many are particularly outspoken -- it is deeply concerning that you were apparently bullied and that a staff member could have been involved in this.
I would appreciate it very much if you could email me at [email protected] with links to the discussions where this took place so I can look into it and take appropriate action.
As always, every post has a “report” button and all forum members are welcome to use it for unacceptable posts that break our forum rules of conduct such as what you have described.
Best regards,
Max Drayman, Senior Forum Moderator & Head of PABs
GI
Gigi
They Did It Again!!!
They Did It Again!!!
I won $2500 at an Online Casino and hadn’t been paid in over 15 days! I submitted my complaint to CasinoMeister on Thursday 09/19 and I was paid by Thursday 09/26!!! (1 Week) Prior to contacting CasinoMeister, the casino told me that after my withdrawal was “finally” approved, it would be another 10 to 12 (business days) before their 3rd Party Payor would send my money. So, I was looking at atleast another 2 weeks! So, CasinoMeister expedited my payment! Thanks again, CasinoMeister!! P.S. This is a FREE Service!🥳
Response from CasinomeisterNov 12, 2024
Hi Gigi,
Thanks so much for the five star review — much appreciated! :)
I’m glad we could be of service.
Cheers,
The Casinomeister Team
AA
Aftab A.
Thanks very much.
One casino was try to not payout my wins , I googled it and found casinomeister forum. I. Created account and Posted about it. They replied to my PAB in 24 hours and in 48 hours that casino transferred my wins to my bank. If somebody having a problem with any casino , I would recommend casinomeister.
Response from CasinomeisterNov 12, 2024
Hi Aftab Ahmed,
Thanks for the five star review! I’m so glad we were able to help you out.
Cheers,
The Casinomeister Team
AU
aljaz U.
I am verry thankfull for them
I am verry thankfull for them. They are doing amazing job. I know I am not a easy costumer but their response time is great. They are doing the best that they can and I can feel that by their presence in my tickets that I have with them. Also if you have some trouble, they are ready to listen and they act acordingly. Thanks Max and the test of the guys🍀
Response from CasinomeisterNov 12, 2024
Hi aljaz uduc,
Thank you for the kind words!
We do indeed try to do our best, so I’m glad we were able to help you with your case.
Best regards,
The Casinomeister Team