Great site! Thank you very much for your help – I was able to recover my money from a betting site that originally refused to pay. Without your support, this probably wouldn’t have been possible. I’m very grateful for your assistance!
VV
Vivian V.
They helped me with a withdraw that…
They helped me with a withdraw that wasn’t being processed. They helped me quickly and after they contacted the casino I got my withdraw in 1 day!
NI
nikslopro
Very good!!
Very good!!
LA
Lazzasheppz
Really poor handling of PAB
Really poor handling of PAB, poor behaviour from MAXD (His repuation is well known).
Signed up to a site they affiliate with 'Casinovibes' they verified me, then locked account after I deposited, requesting more KYC then closed account and eventually refunded the deposit. Also they refused to honour the offer promoted on casinomeister. They lied during the PAB process (actually didn't engage so one member had to contact them outside of the complaint).
MAXD didn't read PAB properly, didn't look at the uplaoded evidence (if he had he wouldn't have wasted time asking questions that could be answered by looking at my evidence) then referred to me as 'snarky'.
So poor all round. But what do you expect from casino affiliates?
Edit - Max response - Again highlighting the unprofessionalism and interest only being in affiliate kickbacks from us punters signing up to their awful sites. If he had have looked at my previous posts in the PAB (as I pointed out to him) he would have seen the uploaded evidence of the casino discussing my deposit. Again, what do you expect from affiliates and this 'Max' has a reputation of being mysoginistic, you can see it on the forum. Their website also looks like it was made in early 2000s lol
Response from CasinomeisterMar 13, 2026
Hello,
When you submit your complaint (PAB) on Casinomeister you are explicity requested to read our PAB Rules. In fact you need to declare that you have read them before you are able to submit your PAB details to us. And yet you violated those Rules immediately by submitting unknown and unaskedfor documents which I explained to you we don’t have time to deal with due to our high volume of PABs: when we need specific evidence we ask for it. You further violated the PAB Rules by not responding when we had questions for you regarding your case.
When you did respond you said “they closed my account … and sent me the deposit back” which I had already explained to you was perfectly within their rights to do since there were no other monies outstanding. I asked you to provide evidence that the deposit had not been returned to you — the only basis for complaint at this point — and you responded "great caisno to be affiliating with … what else do you expect from casino affilaites” and repeated the same again later. When I said we could continue with your case when you were willing to be civil and respectful you replied “LOL”. So yes, I said you were being “snarky” because you were, repeatedly.
The PAB service is freely given with no charge to you and no obligations on your part other than to read and respect our PAB Rules. If that is too much to ask of you then clearly you should be looking for assistance elsewhere. To violate our Rules and then complain that we were unwilling to ignore that is disingenuous, to say the least.
Finally, regarding your statement “his reputation is well known”: yes, I should think it is. After 28 years in the online casino business as a principal in the public-facing side of two of the most significant portals in the history of the business — WinnerOnline and later Casinomeister — I think being “well known” is pretty much to be expected.
Regards,
Max Drayman
Casinomeister.com
Edit: “this 'Max' has a reputation of being mysoginistic”. Prove it. Accusations like that are easy to throw around and obviously intended to do as much damage as possible, but they are hollow and meaningless unless you can prove it. Please try doing so, because that is simply a lie which happens to be convenient for you in this particular moment.
BA
Ben A.
They were very helpful quick at…
They were very helpful quick at replying and very pleasant to talk to thanks again to all at casinomeister 🙂
D
Χρήστος. Ιωάννα Β.
They helped me solve a problem I was…have with the delayed withdrawal
They helped me solve a problem I was having with lizaro3.com casino, which concerned my delayed withdrawal.I am very pleased with the immediate response and the very quick handling of the issue. They don't mince words, but get to the heart of the matter.From my experience, they are the best by far.
CL
cliente
Excellent service verry kind and…
Excellent service verry kind and helpful !!!
CO
Consumer
Helped me get 1.5k deposits back from…
Helped me get 1.5k deposits back from Hellspin! Would rate you 10/5 if i could!