John W.
Good service
I purchased a 15' Umbrella and was missing a screw and wrench packet to assemble. The customer service technician was great at handling the missing part. Thanks

MM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingFurniture Stores · Belmont, Massachusetts
Excellent

Furniture Stores · Lunenburg, Massachusetts
Excellent
Furniture Stores · Canton, Massachusetts
Excellent

Furniture Stores · Worcester, Massachusetts
Excellent
546 approved reviews, newest moderated first
John W.
I purchased a 15' Umbrella and was missing a screw and wrench packet to assemble. The customer service technician was great at handling the missing part. Thanks
Austin U.
Dianne’s assistance was great and helped through the process.
Ruven
We searched for a rare part for our shower faucet. Casainc customer support person was extremely helpful with finding a suitable part and shipping it quickly. As a result there was no need to replace the whole faucet. We are very grateful for saving us troubles and money.
Kimberley K.
The umbrella is very pretty, especially with the lights at night.The company has always been very helpful with any questions or help that I needed. They have great colors to chose from.
Larry R.
I received a faucet as a gift, I took me several months to decide to install it. I found the retainer nut was missing. I contacted Casainc and the took all my information, and told me they would get back to me. They quickly call me back and told me they would ship it to me at no cost. Great product and customer service
Response from CASAINCMay 14, 2025
Dear Valued Customer, Thank you for taking the time to share your experience with us, we truly appreciate your feedback! We’re so glad to hear that you’re enjoying your faucet and that our team was able to quickly assist you with the missing retainer nut. At CASAINC, we stand behind our products and want every customer to have a seamless experience, even if an issue arises after some time. It’s wonderful to know that we can resolve this for you promptly and at no cost. Your kind words about our product and customer service mean a lot to us. If you ever need anything else or have further questions, please don’t hesitate to reach out, we're always happy to help. Thanks again for your trust in CASAINC! Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM – 8 PM EST)
Jeff M.
they are very helpful and courteous
C. P.
We remolded both bathrooms. Installed Casainc brushed nickel fixtures. The unique engineering and style complimented both the stand alone bath tub, walk in shower, plus the sinks. That was 2 years ago and it's still as beautiful, reliable as the day of installation. Very pleased with Casanic products.
Frank
Great looking product, good water flow, and excellent customer service.