CASAINCReviews of casainc.com

We love,love,love our umbrella! It gives us so much shade! Easy to assemble!

I have had a great experience with the company. I will for sure be a repeat customer. The quality and durability of the umbrella is top notch.

Bad quality with poor service, it was a nightmare, don't want to see it anymore.

The customer service has been outstanding to say the least. They were very responsive to my concerns and very helpful on making sure I was completely happy. Highly recommend!!!

After weeks of planning, working with our contractors schedule, and much anticipation, we finally decided and we’re ready to remodel one out of three of our restrooms that are all eventually getting remodeled. We planned ahead, ordered a shower/tub combo, and set our contractor to come get started once the parts came in. We received our package, and our contractor got to work. When it came time to do the plumbing, we noticed a huge error. We had the wrong parts, and the tub spout and valve were completely missing and the valve was juts for a shower! The plate that goes to the knobs was not the one pictured, and not even the same shape! He said he can finish the rest of the bathroom, but we would have to hold off on the shower faucets/plumbing until we can get the correct one. I reached out to customer service, and left my phone number, to only hear back via email. They were extremely slow in response, and we had no time to wait. We had to travel and hour and half away, and spend QUADRUPLE the amount we already spend on casainc, and had to wait weeks for the parts to come in. The entire bathroom remodel was put on hold! My son got sick a few days later, and we were not able to use the bath tub that would have helped tremendously had this company done their job right and sent me the correct parts! The contractor left, and my bathroom Is undone and awaiting parts from another company. We decided to Keep the wrong shower combo, and just use it on a bathroom we are remodeling that will not need the tub spout, but the plate and other parts are still wrong. Over a week later , and they are offered to compensate me $50 for this HUGE INCONVENIENCE and send the correct parts. This was such an unprofessional, ridiculous error that caused me HUNDREDS Of dollars to correct and ALOT OF STRESS. Very very very disappointing!!!!

I purchased the six burner 36-in cooktop. The OnePlus I have for it is that it is very very easy to clean, I like it but at times when cooking it can get too hot and it melted my microwave above it because of the high flames on the large burners, but I like it and I probably would buy another one because it is so easy to keep clean the stainless steel. It's not a very heavy stove but it does the job

Great customer service. Very efficient getting my replacement part and checked in with me every step of the way.

Despite our online purchase of your product was through a third-party retailer and we had not taken the time to find the order paperwork, a replacement hose was shipped to us and received last week.