wantfit
Beautiful Umbrella and worth every penny
I bought one rectangle umbrella from Casainc. We love it so much we bought another one - standard size from them. The structure is solid. We are in southen California. We used them all year around. The most impressive thing to me is their customer service. They response quickly with my emails and resolve issues promptly and to my satisfaction.
Response from CASAINCMay 14, 2025
Dear Valued Customer, Thank you so much for taking the time to share your wonderful feedback and for being a repeat customer, it means the world to us! We're thrilled to hear that you love your rectangle umbrellas and that they’ve held up so well in Southern California's year-round weather. Providing exceptional customer service is at the heart of what we do, so we’re delighted that our team was able to respond quickly to your emails and resolve any issues to your satisfaction. Knowing that you’re happy with both our products and support is the best compliment we could receive. If you ever need anything or decide to add another umbrella to your collection, don’t hesitate to reach out. We truly appreciate your trust and support! Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM – 8 PM EST)