CarSureCarSure helps you protect against unexpected car repair bills by providing the right vehicle service contract based on the customer's needs. Qualifying cars are eligible for anything from basic coverage for major vehicle components like the engine and transmission, to more expansive coverage that would include complicated computer and technology.
CarSure (carsure.com) has 430 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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April W.
I wanted to share with your company that on the two occasions i had to reach out to your customer service team, I had the pleasure to work with Corey and Rob and they both presented me with outstanding customer service, respect, and understanding of my situation. It's reassuring to know that not only do I have peace of mind regarding coverage on my vehicle, but I also feel that your company truly does care about my as an individual.
Thomas B.
Outstanding support as I begun this relationship !!!
Francine J.
Working with Rick Ross was a pleasure. He was very informative and up front with all information. He answered all my questions and made everything easy to understand. He sounds like a great guy.
Trynie M.
So far, all the service I've been given has been on the phone. That has been great. NOW I'm going to pray (literally) that the variety of services that are referred to are as good. I look forward to that. :) Thank you much, Trynie Miller Thank you Dan, Keith, Rick Ross and Michael Smith
Derrick W.
Car sure was extremely excellent very knowledgeable, very nice and friendly, I felt they were very honest in our conversation. Rick Ross and John was excellent and agents like them makes carsure trustworthy. Thanks for all your Rep’s done for me and my family.
Arthur G.
Biggest scumbags ever, purchased a policy for $3148 and time to file a claim they refused to honor my claim. Will never do business with them again and filing a claim with the BBB to recoup my money.
Response from CarSureOct 18, 2018
Hi Mr Gabbidon, I'm sorry to hear about your recent negative experience. We've spent some time reviewing your claim and other various calls and customer service requests associated with your account. Unfortunately, this is not a covered repair due to the cause of failure - which was essentially a leaking seal. As our team explained when you called, your vehicle had a boot leak, causing failure to the rack in pinion - thus the claim can't be covered. See page 3, section 11: Seals and gaskets are covered only in conjunction with the repair or replacement of a covered part. Leaking and/or failed seals and gaskets as standalone repairs are not covered by this contract. I'm sorry for any confusion. Thank you, - CarSure Team
Arnetta D.
The representative was very helpful with giving me a quote on my extended warranty. He was very kind and he answered all my questions. Thanks and I will tell more people about you'all.
Juan V.
They talk pretty when trying to hook you to be their client. They assure you that now you are in good hands. Well surprise, you are in good hands, to be robbed. !!!!! My 2014 GMC Acadia recently experienced rear section A/C problems. I called the customer support and asked if I could take it to my dealer ship and was told to do so and have the dealer call Car Sure. They told the dealer that the rear evaporator core would have to be removed for inspection by one of their adjusters. My dealer called me and told me that to remove the rear core some one would have to pay $250.00. They told me that if Car Sure would not deny the claim for repairs all I would have to pay would be my $100.00 deductible. Well guess what? After a week without my vehicle, Car Sure denied the claim stating that it had been the cause of corrosion and they wouldn't cover it. I have been paying Car Sure for the past 15 months, over $180.00 per mo. and had never needed them. When you need them the most, is when they will not release a penny to help you. Thanks car sure SCROOGE. YOU CAN BET I'M CANCELING
