D B H.
Most helpful
Very helpful in understanding the coverage of the service and payment options.

CarSure helps you protect against unexpected car repair bills by providing the right vehicle service contract based on the customer's needs. Qualifying cars are eligible for anything from basic coverage for major vehicle components like the engine and transmission, to more expansive coverage that would include complicated computer and technology.
CarSure (carsure.com) has 430 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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D B H.
Very helpful in understanding the coverage of the service and payment options.
Barbara B.
Poor TOW service-waited for 3 HOURS in the hot sun!! Finally got to dealership. In addition to the $100 deductible, also had to pay $150 +tax for one hour labor that carsure would not authorize! I purchased the upgraded policy but I still ended up paying money out of pocket that carsure promised they dwould cover. SERIOUSLY considering canceling policy and researching a more ETHICAL company!!!I UPDATE!! The CarSure team read my first review, contacted me, investigated the matter and refunded the full amount that I was charged for labor! I was impressed and have changed my opinion of the coverage. They do care!
Response from CarSureOct 18, 2018
Hi Barbara - We're sorry to hear you had a poor experience with our service, but we're very happy that our Customer Service team was able to work things out! We look forward to keep your car on the road! Thank you, -CarSure Team
Mugabi J.
First you receive a letter in the mail poor thing not knowing it’s a scam scam scam don’t say someone didn’t warn you! They won’t cover a damn thing of your car as for me my radio and air conditioner was broken and all they could think of is to come up with excuses not to cover them, worst customer service rude call center representatives probably fake I don’t even think they exist.accept when your monthly payment is due they will give you a phone call prior the due date total scammers Anyways all in all it’s a scam man don’t fall for it ⚠️⚠️
Response from CarSureAug 16, 2018
Mugabi Jumba - I apologize for any inconvenience you may have experienced during your recent vehicle repair. We've throughly reviewed your account & converations with our customer service team members and believe this is just a misunderstanding about what is actually covered and what isn't. Our Service Contracts do not cover pre-existing problems or issues with your car. In this instance, your radio was having issues before you purchased your policy (as you mentioned to us in your call). And, according to the repair facility, the A/C hose had previously been repaired poorly - indicating it to was an issue prior to getting coverage. Again, I apologize for any confusion, and hope we can continue to cover your car from all future covered breakdowns. Thank You, -CarSure Team
Jonathan L.
I rate with 5 stars (Excellent) I would like to point out that Helen Washington exhibited superior customer service! Helen demonstrated the following: Utilized your company's specific customer service focused standards. Active listening skills and was able to address my concerns while encouraging me to make the best decision for me "Wow". Leads with an enthusiastic style, inspirational leadership skills and obsession for sales. Congratulations on a job well done!
Gloria S.
As a senior, I appreciated the way you made every concession to get to a monthly rate we could handle since we are on a fixed income and not currently working.
Herman L.
Excellent coverage!
James P.
this is the worst experience I’ve ever had in my life I’ve been trying for three days to get my car fixed still have not got it fixed yet they take your money but don’t want to do the work for you they are some fake people I hope no one ever use their business I will be talking to the better business bureau and whoever else that I can talk to to retrieve my money and to hopefully put them out of business I do not recommend these people to no one my name is James price and that’s my review
Justin P.
Great support and awesome help from everyone. Carl, Steve, and Nicole were great!