Thomas S.
29% 1-Star Ratings- Cars & Bids is not a good company, I would not do busines with them.
Cars & Bids has 29% 1-Star Ratings and is not a good company to work with and are misleading to customers. I would not recommend doing business with them if you have a vehicle to sell. They not only sell, recommend, make profits from charging you for professional photo shoots, you pay for a full mechanical inspection. They also do not disclose the fact that they will only list your vehical once in a year. This means if your car does not sell during their less then a week auction, you are out of luck and $500 plus in the hole. When I questioned their customer service with the fact that they did not let me know I could only list my car once, which would've changed a lot as far as my listing when they approved my Reserve Price that was not close to being met after they compared it to other Cars & Bids most recent sales of my same vehicle's (Bentley Flying Spur) year, mileage and the shape it's in. I was asked to spend $500 before my car was even listed, spent a lot of time having these items completed, and now they tell me I only had one opportunity to have my car listed on Cars & Bids. Stay away from this company and their dishonest business model that does not disclose their auction limitations rules. They say they have the one auction only rule as a policy somewhere in their fine print that they don’t disclose, however it we never discussed or brought up after a month and a half of information exchanges.
Response from Cars & BidsNov 27, 2024
Hi Thomas, We're sorry to see that you're less than 100% satisfied with your experience on Cars & Bids. At Cars & Bids, we have a very strict no re-list policy. Time and time again, we've seen that re-lists result in lower activity and bidding, extending the seller's time attempting to sell and ending with a lower final dollar amount. As outlined in our FAQ, in the event the seller's reserve isn't met, we work with the highest bidder and the seller to negotiate a final sale price that works for both parties, and reduce our commission percentage to make it easier for the bidder to bring up their offer amount. This practice is very successful, as we have quite a few cars "Sold After" each month. We wish you the best of luck selling your Bentley, and are happy to continue negotiation with your highest bidder. Just reach out to us via the in-site chat tool or at [email protected] if you have any questions.
