Cars & BidsReviews of carsandbids.com

Fun. Easy to list. Specialists were very helpful.

Truly hassle free. No pressure to buy. Plenty of photos and videos. Good reviews. Move at my own pace. Thorough inspections and vetting process. Plenty of time to decide. Reasonable fees. Good support afterwards.

The sign up password rules are riduculous.

Everything about the auction and purchase went great. Photos and details of vehicle, communication from seller, ability to read other bidders questions and concerns to fully understand what I was buying. Great overall experience

The communication is immediate and reassuring. If there were any concerns on my part then Cars&Bids addressed them quickly. Even when they didn't have an answer for me. They reassured that they would find out and get back to me as soon as possible. And they did. They're social media, YouTube and website are all top notch and work harmoniously to provide a great buying experience. Many companies don't know what one hand is doing most cases. But the Cars&Bids Universe is coordinated. Doug is a goober! But a very relatable one. I love what you guys are doing

I was recommended C+B as a place to get a good car with a lot of scrutiny. I watched a lot of bids and finally decided to bid. 1) I wanted to get a car for my son and bid HARD to win a Mazda Rx I really wanted, but got bid out after a long back-and-forth. I lost and within a few hours was told the other bidder cancelled their bid and if I wanted the car. A bit suspicious, I considered offering my lowest pre-bid up offer an ultimately got suspicious of why the first person bailed. I became worried there was something wrong with the car (why did the other guy bail??) I said I would buy it if I could get a compression test (rotary engine) before I bought it and C+B said they were closing the deal as I should have done my due diligence before. The SAME GUY listed the car again 3 days later AND GOT THE COMPRESSION TEST. Unreal. We could have made the deal and both of us would have saved the hassle..why would they BREAK a sale that was going through and both parties were fine with it?? Ugh 2) Excited with the prospect of buying a new car for myself, I decided to list my car and uploaded ~20 photos and was waiting to hear back from them if it was accepted. At the same time I saw another car for my son and bid early on it (low bid) and immediately after realized the car was not a stick-shift (looked like it in the pictures and I thought I had filtered) I made a comment asking if I could retract my bid as I had made a mistake. The seller messaged me that it was fine and not a big deal (over 48hrs before the end and was a low bid. I went back to work. then...it got crazy for no apparent reason. At the end of my work day I saw my email had blown up with > 6 emails from C+B asking me to log in to see their response regarding my car for sale and other emails from a "community Manager", Zachary Hill. When I saw them all, I figured they were about my listing so I tried to log into my account to read the messages about it but my account "was disabled". Confused, I wrote to the help line for guidance and help logging on. Zachary Hill Wrote me and passive aggressively told me to respond to the other emails (instead of just telling me). I picked one of the "log in to see your messages" and wrote back but it bounced back because it was from a no-reply. Frustrated, I emailed the help line again saying I couldn't reply as they were unmonitored. ZH then emailed me telling me to find his other emails...I had no idea what email I was looking for as I now had emails from customer service, no reply bounce back, notices to log in to read my messages about my car I was listing and buried in there were some from him about my mistake. (Why he didn't just say something in either of those messages instead of demanding I read the others is beyond me) Ultimately found one from him directly (demanding I respond to his previous email sent a few hours earlier- I mean not everyone sit at a desk reading emails!!) He then berated me that if I didn't swear to pay if I won he would keep my money and close my account and would refuse to let me check my messages on my car for sale. I told the guy that the seller said it was fine. He said it didn't matter and I had to agree to pay for the car. I told him I wanted to get in my account to check on my sale but he would not unlock my account. At this point multiple bids negated my low, and erroneous offer, but he persisted that I had to swear to pay if I won (even though it was not an issue anymore!). At this point this guy took all the fun and excitement of bidding for my son's car, and I couldn't imagine the pain he may cause if I were to try and sell my car. I was deflated and just wanted Zachary to go away. Of note: I had fully intended to pay the buyer fee if it did go through (my dumb mistake), but just like the last guy that backed out on my bid, I wasn't buying an automatic car AND I wasn't going to lie and say I would. I made a mistake and would pay C+B the fee. Finally I told him to just delete my photos I uploaded for my car and I would close my account. He instead responded that I was BANNED and said my photos would be "archived" and not deleted! In summary: 1) Beware you may get bid up by people on the site multiple times and mysteriously C+B will offer you a chance to pay the higher sum after others don't buy it. 2) C+B will not let you work with a seller in any way. They will both actively block you from communicating with them to make a sale, and/or aggressively email you repeatedly (expecting an IMMEDIATE answer) or they will shut down your account and BAN you for asking a question. 3) Zachary Hill has no business emailing anyone as he is a prepotent, passive aggressive guy who is not on anyone's (seller/buyer/C+B) side. He just bullies people around and is obstructive to buying/selling and ruins customer satisfaction. 4) If you upload pictures of your property but don't sell with them, they'll keep all of your pictures and ban you so you cannot access or delete them!

I * believed * that they addressed a flaw in the used car buying process. Until I witnessed the process as a seller. I flagged a comment from a petty bidder (that didn't bid, surprise) saying blah blah "trashed". The moderator said tough luck and kept the comment posted. He set the whole mood for the auction with his misplaced comment. Of course, take the high road and respond respectfully. Good ole Autotrader is still it for me. Sell privately; the internet is full of mindless trolls. Get what your car is actually worth. Be patient and you'll find the right buyer. The auction process makes you accept a price you don't want for your car, especially through their pressuring reserve tactics. Lesson learned...

Professional approach in entire process. Great people to deal with.