CARPLAY2air.comReviews of carplay2air.com

This is a total scam. I purchased it, came from China, plugged it into my car and all I got was a pretty red light. No connection, nothing. So I went through all of the troubleshooting steps that support provided and was ultimately instructed to send it back. At MY cost. Of $127.60, which is basically the cost of the device. Plus a potential $25 restocking fee if they disagree with my decision to send it back. They refused to refund the amount, so I threw it in the garbage and disputed the charge with my credit card. DO NOT BUY THIS FROM THIS COMPANY!

Been using theCarPlay2Air adapter with my 2020 Toyota Aygo since October 2020 and have to say it works perfectly, I've had none of the issues that many reviewers mention. Since it's working well I don't plan to do any update on the basis of "it ain't broke so don't fix it"

Module qui fonctionne à moitié sur mon véhicule Ford puma 2021 la commande vocale me fait planter le module Déçu au prix que ce module coûte... Multiples et mails échangés avec le service client mais aucune solution n’est trouvé

WARNING: Do not buy this product or waste your time trying to get it to work - Does not function as advertised even for a car that is listed as fully supported - Risks corrupting the car’s infotainment system (dash screens go black and don’t recover immediately after shutting off car, waiting period, and restart engine/electrical accessories) - Product support is limited to warranty period even if initial issues were identified from start (1 year) DETAILS: I purchased the CarPlay2air product in early 2020 for my 2016 Honda Accord EX (explicitly listed as supported advice). Initially, I upgraded the to the latest firmware and saw it working, but I quickly learned that this does not last more than 5 or 10 minutes. Problems I still experienced after 1 year sending in support evidence included... - Map freeze ups (map stopped updating image) and pixelation - Screen freeze ups (lower Infotainment screen becomes unresponsive) - Screen goes black (lower screen goes completely black, all controls unresponsive) - Car's Infotainment system freezes up (BOTH screens blink, freeze, unresponsive and go to black) The above issues usually occur in progression. The only resolution that worked was to pull over, turn off the car, wait at least 10 seconds and then turn it back on without the CarPlay2air device plugged in. Significant concern was that simply unplugging the CarPlay2air device was not enough to resolve the issue. Instead, it appeared to have corrupted the functioning of the infotainment system beyond removing the CarPlay2air device, requiring one to turn off the car, wait and turn it back on to return to full functionality of the car’s infotainment system. Most concerning was that the non-functional Infotainment system sometimes persists even after turning the car back on (both screen remained completely black; or partial display on upper screen with periodic returning to black as if trying to reboot itself though some issues). The good news that in these cases, eventually the infotainment system functionality did come back after more cycles of turning off the car for longer periods of time, then restarting the vehicle. Clearly, this is not a fully functional product as well as it even raises concerns about permanent damage to the car’s infotainment system. Since I have professionally worked in product firmware development, I felt that I could help the CarPlay2air development team by providing specific evidence of my issues. Over 1 full year of owning the product, I spent many hours collecting objective evidence (created videos of infotainment system by occasionally mounting a camera in my car) and sending it into the company to then wait for a newer version of the device firmware only to find the same issues remained and having to collect more evidence and send it in. My effort even included taking my car in for dealer service to make sure I had the latest infotainment firmware version. My final straw was this last week, when I upgraded to a new firmware version that resulted in my device is now reporting a permanent Hardware Error. When I contacted Support they responded with… Upon checking, your adapter is no longer under the warranty period. At this point, we can no longer process a replacement. When I pressed them since I have been graciously submitting video evidence trying to resolve the same issue for over 1 year, they then offered a 10% discount for new hardware. I strongly recommend not trusting this product nor hoping that their support team will resolve any issues you may experience.

Produkt funktioniert nach Softwareupdate nicht mehr, Support unterstützt nicht.

Sent a faulty product from China and then Tiffany proceeded with horrendous customer service, told me it was my responsibility to pay for a return label which was £20 and then once tracking information was sent to PayPal they told me it should have been sent to Lithuania instead! Thank God PayPal covered me otherwise these scammers would have had £100 off of me. Absolute scum.

Effectivement je vous confirme c’est bien une belle arnaque le produit ne fonctionne pas du tout et impossible de se faire rembourser

I have orderd the device by end of November 2020 and according to tracking it says delivered 22nd DEC 2020 but i did NOT get the device and wasn’t even at home. CPLAY2air support is absolutely useless. I checked multiple times with Hermes but they say i need to get in touch with the seller and the seller is useless. multiple e-mails but none of them are useful….