CARPLAY2air.comReviews of carplay2air.com

Ordered item in August, Recieved item & after several weeks communicating with seller & trying all suggestions to get it to work failed. Decided to sent it back. despite it arriving from China the seller insisted it was returned to an address in Lithuania it cost me £9.90 to send with tracking & signed for. Still waiting for Paypal to refund my money. a total waste of time & money.

I would have given this a ZERO if I could. I ordered it so excited!! It would not hook up with a 2020 Acura. I tried and tried. And worked for 2 weeks with their customer service and was impressed they were helping me. Then they told me it won't work. Mail it back, AT MY EXPENSE TO CHINA. Now 4 months later, I can't get a refund because THEIR warehouse has not received it. THIS IS BS. They need to be reported.

DO NOT BUY ! The item keeps disconnecting, on a 20min ride it disconnected 4x all the time. Contacted them 16 days later and they said I'm no longer qualify for a refund, but no worries the can replace the item. Just return the item back to us at my cost that will be over $70.already it costed me $170 for a piece of junk. On one email they asked me to return it somewhere in China so I opened a case with PayPal and they agreed to give me a full refund but ship it back to Varėna, Lithuania with tracking over $80 what a scam.

The product does not work as advertised, and the company deletes any reviews lower than three stars on their website. Ever wonder how their product can be rated 4.9 out of 5 stars on their site? Sort the reviews from lowest to highest and your will see no one or two star reviews. I posted a 1 star review that magically never appeared. The product doesn’t work on 2020 Chevrolets and the company is deceptive.

Couldn't get it to work despite working with support, downloading an update, doing a factory reset on my car, verifying I had the latest firmware , sending videos of what was happening, etc. I was told I needed to return it to China at my own cost and possibly be charged a $25 "restocking fee" if they deemed there is nothing wrong with the unit. I am in Australia with a modern Kia Sportage with Apple Car Play so should not have been a problem. My car model was listed as supported. Also it is strange that they have changed their website to cplay2air.com (previously carplay2air.com) after I purchased. It might have been a copyright issue or they were just getting too many negative reviews.

I ordered this thinking it was coming from Delaware only to have it shipped from China. Handling said 5-7 days but mine finally arrived 15 days later. I was excited to get it but as soon as I connected it to my truck it failed to connect to anything (my truck was listed as supported). I spent 2 days emailing customer service to sort it out only for them to finally say it was defective and to return it. I was told that I was responsible to pay to ship it back to China for almost $40 and to lie on the customs form (pretty sure that’s illegal). So now I’m out $130 and am having to file a dispute with my credit card company to get my money back. AVOID THESE PEOPLE AT ALL COSTS!

Be extremely careful ordering from this company. Ordered and "Shipped" back in August, still hasn't been received. Company offer no help, so chargeback proceedings initiated with my bank. This company market as though they are in the USA, but are in fact based in China, and shipping from China. Avoid please!

UPDATE: After a couple of month the adapter actually came. I must say it works great. So the product itself gets 5 stars but the experience as a whole gets only 3 stars, due to the extremely long delivery time...! WARNING!!!! I first ordered it August 28th. They’ve taken my money and still, almost two month later, I’ve not received it... I’ve asked several times for tracking info, but nothing... Asked to cancel order, but nothing... Not a suggestion to solve this or any kind of compensation.. During this time I’ve received two items from Caudabe, sent at two different occasions, also sent from China so obviously it’s no problem sending stuff! So my overall experience? WARNING!!!