Sarah R.
I purchased this recently
I purchased this recently, but don't seem be be able to leave my review on the actual carplay site, unless I select 5 stars..... The carplay device itself is fabulous - I just didn't have a great purchase experience. We were leaving on a trip, so I selected the 'express' shipping option (Express (2-3 business days) which was $39.95 vs $4.95. The item didn't arrive in 2-3 business days as I aniticipated. In fact it was over a week and a half. I contacted customer service multiple times to try to see if there could be a refund of the charge for 'express', and hit a brick wall. The customer service rep said that 'express' means it leaves the distribution center in 2-3 business days. What happens afterwards with the carrier is out of their hands..... I finally gave up asking, and to this day am trying to figure out how I paid a $40 upcharge (an additional 1/3 of the cost of the adapter) to have someone package my purchase up within 2-3 business days.... So I guess I would say 'yes. the carplay2 adapter works great. But don't go with the upcharge for expediated shipping.'



