Carpet One By HenryCarpet One By Henry has been a family-owned and operated flooring specialty store for over 40 years. Henry Scott opened the original Carpets by Henry store in Greensboro, North Carolina in 1976. Henry's reputation for expert installation and his personal guarantee of customer satisfaction has guided business growth. We currently offer floor & tile options in showrooms located in Greensboro and Winston-Salem, North Carolina.
Carpet One By Henry (carpetonebyhenry.com) has 279 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Excellent
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279 approved reviews, newest moderated first
GARNER, KENNY AND L.
Very professional and efficient service.
Response from Carpet One By HenrySep 16, 2017
Good Morning Garner Family ~ Thank you for taking the time out to review our company. It is good to know that our customers today, still consider us professional & efficient. We look forward to serving you in the future - Have a great weekend. The Staff at Carpet One By Henry
PHILLIPS, S.
Installed flooring and carpet quick and efficiently. Looks very nice! Only needed stove to be slightly reset as cord for electric stove caught at angle and held stove appliance from being flush. Returned and fixed in less than 5 minutes. Great job. Thanks.
Response from Carpet One By HenrySep 11, 2017
Sid ~ Thank you for the kind words. Henry Scott, our owner, built this business on quality installation & service. I am glad to hear that we are still upholding the tradition this business was started on. I will pass along your positive comments to our installers. Have a great evening. The Staff at Carpet One By Henry
BUTLER, PAUL & I.
We had Carpet One by Henry install a new floor in a very large area with individually laid tiles. Perfectly and happily satisfied! A few days later a crew sent by them came to stretch our carpet. All good there as well. Will recommend this establishment to all who will listen.
Response from Carpet One By HenryAug 31, 2017
Paul & Ivey ~ Thank you so much for the 5-star review. We work very hard to ensure our customers are completely happy with our sales & installation team. Henry Scott, our owner & CEO built this company on quality and I know he will be glowing when he reads this review. Thank you again The Staff at Carpet One By Henry
AGANS, GARY & P.
They were so friendly and helpful with us and cutting and binding our carpet we now have two rugs that we can use! Thanks for being great!
Response from Carpet One By HenryAug 26, 2017
Garry & Patty ~ Thank you so much for the 5 star review. Our owner, Henry Scott started our business based on his reputation for quality, and we continue that tradition today. We will be sure and pass along your comments to our in-site rug crafters who cut and bound your rugs. Have a wonderful weekend - The Staff at Carpet One By Henry
Pink C.
There was a mix up and some confusion with my order upon delivery. Henry could not have been nicer and handled everything in a very professional and considerate manner. I will absolutely buy more carpets/rugs from Henry and would highly recommend them to all.
Response from Carpet One By HenryAug 25, 2017
Pink Carpet ~ We appreciate your patience and the 5-Stars. Henry prides himself on making each of our customers happy. We thank you again. The Staff at Carpet One By Henry
CREECH, K.
Matt , my sales person was very helpful. We got our selection down quickly and realizing that time was of essence, he came that afternoon to measure. Carpet installers were nice and efficient and did a great job. I will use CBH for my new house. Hopefully the beautiful carpet will enhance our current house and make for. quick sale. Kerri Creech
Response from Carpet One By HenryAug 25, 2017
Kerri ~ We are so grateful to have Matt as one of our Account Executives. He is a tenured professional who really knows the flooring business and one that takes great care of our customers. We appreciate the kind words about him and our installers. We will certainly pass along the positive feedback. We look forward to helping you with the new house - that will be an exciting time for you and we appreciate being able to be a part of it. Enjoy your weekend. The staff at Carpet One By Henry
HILL, D.
Excellent to work with. Incredible attention to detail of installation. Very professional, accommodating and trustworthy. Highly recommend.
Response from Carpet One By HenryAug 25, 2017
Dave ~ Thank you so much for thee 5-stars. We will be sure and pass along your comments to our internal team that worked with you. Enjoy your new flooring & we look forward to the opportunity to serve you in the future. Staff at Carpet One By Henry
SHOPE, R.
Carpets By Henry is the Greatest! Great people, Great service!
Response from Carpet One By HenryAug 25, 2017
Richard ~ Thanks for the 5 stars - we believe we have great people as well. Henry Scott, our owner built this business on the quality of his service and we try our best to continue that tradition today. Many thanks again - we will certainly pass along to your internal team that helped with your flooring project. The Staff at Carpet One By Henry