Carpet One Floor & Home of BillingsReviews of carpetonebillings.com

painless and professional

We love our new Carpeting, Capet One did an excellent and very professional job;

I love my flooring and tile! Sarah Wise is amazing. I couldn't have chosen anything without her help and advise! My only complaint would be the carpet installers who left lots of nicks in my baseboards and woodwork!

This is the fourth time I've used products from Carpet One. While their suppliers tend to drop a product without notifying them, they have always made sure I was happy with the product and always willing to provide guidance and advice. For example, we had purchased two rooms of vinyl flooring from them and went back for the same flooring to do another room. When we went in to buy the additional flooring, we found the type we needed had been discontinued. The manager found us a flooring that was almost identical and told us if we were unhappy with how the original and the new flooring went together, he'd replace all of it at no charge. That's customer service!

We just recently purchased flooring for entire basement. We chose LVT to meet our budget and needs for durability. Our salesman was very prompt, cordial, respectful and expidited the ordering and scheduling for install. However, after installers removed entire family room discovered a problem with door jams and baseboard that was not detected when sold to us. The installer first said we could replace all door jams and wider baseboards but that added to a great expense of labor and material that we did not feel comfortable with. The store managers were very prompt in coming out and helped us access the solution and we did have them install the hard surface we had bought but unfortunately for us, we had to buy new baseboards, paint and install ourselves. We were very happy with the installers. They arrived at 8:00 and worked not stop. I really appreciated the care they showed for our home. The end result was beautiful!

I would recommend carpet one to my family as well as others. Great getting you on the schedule more importantly selling wonderful products with many choices! Many. Ask for justin and Sarah!

It took from November until the middle of March to get a job done.

I would rate Carpet One in Billings a 5 The salesman Jim Hummel a 10 he is great to work with.