Carpet One Floor & HomeReviews of carpet1floors.com

Ryan and his crew installed flooring in my house, I am so happy. They were knowledgeable, efficient and on time finishing the job. Thank you and I highly recommend their services.

We purchased carpet for our master bedroom three years ago. Presently this carpet is coming loose in the seems and has become flat and undesirable looking. We reached out and told for the warranty to cover it, we must have the carpets professionally cleaned every 18 months. Rental shampooers do not count or ones bought. This is ridiculous to me. We don't even wear shoes in our home. This carpet is obviously poor grade and not installed well. Bad customer service and poor product!

The carpet is great and the installation is exceptional. Would highly rate both carpet and installation.

The staff was friendly and knowledgeable. The selection was very big. we will be going back

Everything was great, they are very easy to do business with. The salesperson was very helpful and I will work with her again for the next flooring. They arrived on time for the delivery and installation went smoothly. Would highly recommend them.

5.0 star rating 1/28/2019 I purchased my original carpeting from Carpet One as well as my hardwood flooring and most recent carpeting. The reason I went back to Carpet One is because I believe you get what you pay for. I don't ask for the cheapest price. I tell you what my needs are, make my selection and expect to get what I paid for. My home is very important to me and I want you to treat my time and my home with respect. The salespeople, mine this time was Tony and I've had him previously, steered me toward what carpeting would work for me. He left me alone to make my choices--my preference--and checked on me and answered my questions. No pressure. Also of note is that most of the salespeople have been there a long time. Tony also followed up by coming to our home to remeasure and see if any doors might need to be cut. Of utmost importance is the installation. This is key to the job. This is why I purchase from Carpet One and not a big box store. The quality of the installations I have received to date are second to none. The duo recently at my home were Bill and Nick. They treated me and my home with respect and were personable and most importantly knowledgeable. My carpeting is of exceptional quality and you cannot locate a seam anywhere as that's the kind of quality job they did. I am having the duo come back in March to have the carpeting laid in the other part of my house. I paid for quality and service and I have received that from everyone I have been in contact with. Tamela in Customer Service has been easy to work with also.

Very poor customer focus, workmanship and follow up. Wouldn't recommend to even work on your tree house.

Great installation, great installers. Extremely pleased with the work and the experience. They made everything work.