CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jan V.
My husband is a large man & hard to get a good fit for Him. My order can be adjusted very easy.
Response from CarewellJul 21, 2023
We know every situation has it's own unique challenges and we're so glad to hear that you find it easy to order what you need through Carewell. If you ever need help with an order, need recommendations, or anything else, please don't hesitate to call us at 855-855-1666. We're here to help!
customer Jodi N.
GREAT communication. Speedy service. Love the auto refill options.
Response from CarewellJul 21, 2023
Thank you for the kind review! We know that the products we carry are things that are essential, so getting them to you quickly is a high priority. We're also so glad to hear that you're enjoying our Autoship program! Although you can always update your Autoship easily through your Carewell account, don't forget that we can also help over the phone if you have questions or issues by calling us at 855-855-1666. We're here to help!
Pauline D.
Carewell products are top quality! Carewell employees & staff are excellent! They are professional and treat people kindly and are helpful as well as knowledgeable! A fine Company to do business with!
Response from CarewellJul 12, 2023
Wow, thank you so much for your kind words! As caregivers ourselves, we know firsthand that everyone's situation has it's own unique challenges, and we are so glad to hear that our caring staff was able to help you find the right products. We're so grateful to be your trusted source and look forward to providing you with the best service possible in the future!
Barbara L.
First time ordering from Carewell. All the products are good quality. Most arrived within 2-3 days of ordering. Haven't needed customer service, but from their emails it seems it would be easy to contact them and get help with anything, if needed.
Response from CarewellJul 11, 2023
Thanks for the review! We're so glad to hear that you quickly received your products from us and that you were happy with the quality. You are absolutely right about contacting us! We know caregiving is though work, so whenever you need product guidance or in rare cases where you do have an issue with your order we strive to make your experience as easy as possible. If you ever need us please don't hesitate to call our friendly care team at 855-855-1666!
Nell B.
Y'all did a great job with your deliveries. I'm well pleased with your care of my mother in law.
Response from CarewellJul 10, 2023
Thanks so much for your kind words, Nell! We're here to help family caregivers provide the best care they can and we're happy to hear that we've been able to play a part in making that possible for your mother in law.
Monica P.
The company has the most compassionate and understanding agents to help. I’ve only had to contact them a few times because the website is so easy to use but when I did they made the issue seem minor and reassured they were there to help. Other companies can learn from their model
Response from CarewellJul 10, 2023
Thank you for taking the time to leave this kind review! We appreciate your feedback and we're so happy to hear that you had a great experience. We know that family caregivers are often stretched so thin as it is, so we strive to make it as easy as possible to get the supplies and help that you need, whether you're shopping on our website online or working with one of our caring agents. But if you ever do need to call, don't hesitate - we love to help! We're honored that you trust us to take care of you, and we're excited to keep giving you great service in the future!
Anne
Always prompt answering calls, great customer service, products are good and reasonably priced. Shipping also has good turn around. Thanks!
Response from CarewellJul 11, 2023
Thank you so much for your kind review! We work hard to keep our prices as competitive as possible and we're thrilled to hear that we were able to provide you with excellent products and great customer service. If you need anything else don't hesitate to call us again at 855-855-1666. We're here to help!
Andy
I have been buying from Carewell for several years now. their service is perfect and I usually receive my order within 24 to 48 hours.
Response from CarewellJul 12, 2023
Thank you for your kind review! As caregivers ourselves, we know how important it is to have consistent quality not just in the products, but in service as well. We're so thrilled to have you as a loyal Carewell customer and look forward to serving you in the future!
