CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Holly H.
The agent who took my call was very knowledgeable and efficient. She also updated me on my next autoship date.
Response from CarewellFeb 21, 2024
Thank you for your kind review. We're so glad you found the Care Team member you spoke to knowledgeable and helpful. If you need help with a product or have questions don't hesitate to call us again at (800) 696-CARE. We're always happy to help!
Lolita M.
Customer Service representatives are always helpful, patient and knowledgeable. They go out of their way to resolve an issue promptly. Besides, their products excellent and there are many to choose from to suit every need.
Response from CarewellFeb 29, 2024
Thank you so much for your kind review! We're so glad to hear that you're happy with our product selection and our Care Team's help. If you need anything else don't hesitate to call us at (800) 696-CARE!
marilyn K.
Easy site to navigate; excellent selection; fairly fair prices; excellent service
Response from CarewellFeb 29, 2024
Thank you so much for your kind words! We know how important the products we carry are to caregivers, so we work hard to make sure that we have a great selection and competitive prices. If you ever have questions about any of the products please don't hesitate to call us at (800) 696-CARE. We're always happy to help!
David H.
EXCELLENT SUPPORT AND VERIFICATION SIR TYVVM DAVID HARP
Response from CarewellMar 4, 2024
Thank you so much for your kind review! We're glad to hear that our Care Team was able to provide you with a great experience. If you need anything else don't hesitate to call us at (800) 696-CARE. We're always happy to help!
Shellee H.
I got the wrong product, well the wrong medical grade for compression socks. I let them know in an email. They responded really quick, like within the hour quick. It was crazy and they are sending me the correct compression socks at no charge to me and I’m keeping the other ones. They really came through with no hassle.
Response from CarewellMar 4, 2024
Thank you so much for your kind words! We're so sorry to hear about the mix-up with your order but glad that our Care Team was able to quickly offer you a resolution. In the rare case that something like this ever happens again make sure you contact us right away. We'll always do whatever it takes to make it right!
Kathleen S.
Shipping is very fast. I had to call customer service to change a shipping address. The representative took care of it for me and placed my order for me.
Response from CarewellMar 4, 2024
Thanks for your kind review! We're glad to hear that our Care Team was able to quickly update your address and help you place an order. If you ever need help again in the future don't hesitate to call us at (800) 696-CARE. We're here to help!
Belinda B.
Always a pleasant experience! Very helpful with prompt solutions
Response from CarewellMar 4, 2024
We're so glad to hear that you're happy with your shopping experience! If you ever have product questions or need help finding a particular item please don't hesitate to call us again at (800) 696-CARE. We're available 24/7 and always happy to help!
Linda L M.
The service I receive from Carewell is always spot on. Everyone I have ever talked with about anything has been extremely helpful and very courteous! Great job 👏
Response from CarewellFeb 14, 2024
Thank you so much for your kind review! We're so glad to hear that our Care Team has left such a great impression! If you ever need help again just give us a call at (800) 696-CARE. We're available 24/7 and ready to help!
