CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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barbara W.
Thank you to the Associate that helped me today. She was caring, professional, kind, patient and very helpful, she went above and beyond what she had to do.
Response from CarewellJul 3, 2024
We're incredibly grateful for your feedback! It means a lot to know our associate provided such compassionate and professional care. We appreciate you letting us know how much they went above and beyond.
Lynne B.
Safia was the person helping replace a G-tube for my disabled child. She was patient & very helpful. This is not my 1st purchase & likely not my last. Thank you Safia & Carewell!
Response from CarewellJul 3, 2024
We're so glad Safia could assist you patiently with replacing your child's G-tube. We understand how important it is to have the right supplies and support. Thank you for choosing Carewell!
Kim
Pharmacist was awesome!
Response from CarewellJul 5, 2024
Wow, thanks for letting us know! We're thrilled to hear ordering was a breeze, even on a holiday. We appreciate your business!
Lauren Avrahom G.
Customer service is outstanding. I called about a possible cancellation and they told me I can place a sign to refuse delivery or if they do deliver they would give me a pre paid return label.
Response from CarewellJun 26, 2024
Thank you for the kind words about our customer service! We appreciate your understanding and are happy to offer flexible options for your order!
Laurie
Pia was very knowledgeable and helpful with both of the issues that I had. In under 10 minutes, she solved both the issues. It’s the best customer service I’ve ever had and I commend Pia and your Company! Give that lovely lady a raise or better yet a promotion!
Response from CarewellJun 26, 2024
Wow, Pia rocks! We're thrilled she resolved your issues in record time. We'll pass your kind words on! Thanks for choosing Carewell
Peggy
It is very easy to order from. You can set up auto ship to make it easy on yourself. With a click of a button,you can change the quantity, date of ship or even skip order. Customer support are very friendly, polite,helpful and knowledgeable. If the representative doesn't know your answer they will immediately find out for you. If you get the wrong size in a brief it is so easy to return that item. I just can't think of another company I would rather do business with than carewell. I am the care giver of my husband and doing business with carewell makes my life easier. I would really recommend you give them a try.
Response from CarewellJun 27, 2024
Thanks for the fantastic review! We love that Carewell makes caregiving easier for you. Easy ordering, autoship, and helpful support are exactly what we strive for. We appreciate you recommending us!
Jennifer B.
I was very flustered and when I called and asked for help I was not happy, so I left a note explaining my troubles. Within a few minutes a different person called and took care of everything. No fuss, no troubles, just have a good day. She was so sweet and said all the best for your mom. I was truly impressed with their level of customer service. I will continue to order from them as long as I need to. Thanks to Carewell for your quick and total wonderful service!!
Response from CarewellJun 27, 2024
We're so sorry for your initial frustration. Thank you for letting us know, and we're thrilled the second rep turned things around. Her kindness is what we value. We're here for you!
Kathy S.
Angel was very kind and efficient. Pleasure to work with her she, was very thorough in helping me with my questions.
Response from CarewellJun 27, 2024
We're delighted Angel impressed you! Her kindness and thoroughness are what we value most. Thank you for choosing Carewell!
