CarepatronReviews of carepatron.com

It provides the basic functionality, but nothing more. I was using the free version, which is not supposed to be time-limited. However, at one point my account froze, but my availabilities remained open. Customers were booking appointments without me being able to stop them or see the appointment details, as I could no longer access my account at all. 2 emails and a message on FB to their customer service to finally have the beginning of a tedious solution to close my availabilities and change platform. I strongly advise against this! Poorly thought-out software on top of that. Il remplit les fonctionnalités de bases sans plus. J'utilisais la version gratuite qui n'est pas censée être limitée dans le temps. Pourtant à un moment mon compte s'est bloqué, mais mes disponibilités sont restées ouvertes et ouvertes. Des clients prenaient des rendez-vous sans que je sois puisse l'empêcher ou voir les détails du rendez-vous comme je ne pouvais plus du tout accéder à mon compte. 2 courriel et message sur FB ont leur service clientèle pour enfin avoir un début de solution fastidieuse pour fermer mes disponibilités et changer de plateforme. Je vous déconseille fortement ! Logiciel mal pensé en plus de ça.

I tried Carepatron because I could for free before I paid for it and because their prices are cheaper than other services. However, the only way to get help was to set up a Zoom meeting, even though it says phone call, which I did. The person entered the Zoom meeting late, and then because I couldn't hear him immediately just hung up without trying to troubleshoot the issue. I really like good customer service, so I decided not to use my account, but I can't delete it. There is nowhere in the account to delete your account. I emailed them to ask them to delete my account. They said they would, but the account is still there. I checked. Then I emailed them again asking them to delete the account and nobody responded. I'm glad I didn't use the service. Edit: My review was flagged for “harmful or illegal content.” I re-read this and all I see is my true experience that I can prove with emails and screenshots. I don’t think it’s right to have reviews pulled down because companies don’t like them, especially when it was my experience.