CarePatrol Franchise SystemsReviews of carepatrol.com

Shane Pierdard's insight into the Assisted Living Facilities in our area was invaluable. She was able to answer all of our questions and assist with the process. She made everything easier!

Theresa was fantastic and handled all of the aspect of our transition quickly adn professionally.

Lisa Richardson was a tremendous help to us during a difficult time of transitioning our Mom into Memory Care. She is knowledgeable, professional and highly experienced with a genuine concern for the best outcome for our Mom and ourselves. We appreciated everything she did for us and you should too.

I don’t live in Utah but had the responsibility of helping to select the best assisted living facility available. Emily made the process simple, clear and transparent. It’s hard to know who to trust when faced with these important decisions that involve your loved ones. I felt she was honest and direct in our conversations which is crucial to make an informed decision.

CarePatrol took the time to understand our needs for our mother's next transition in life and found us the perfect fit.

Denise Delmedico was wonderful to work with. She explained the assisted living rules and helped me to pick a facility that would be the best fit for my mother. Thank you

Bonnie Danker and her team have patiently provided honest and valuable information in support of our search for a new residence that will provide the support we now require to continue to enjoy our independence. We very much appreciate their responsiveness and assistance…

Unexpectantly, my life was turned upside down. I had to help my mom out-of-state following a car accident during the Covid-19 pandemic, while handling the loss of my brother too. While she was in the hospital/rehab for a complication, she also contracted Covid-19. Unfortunately, the multi-month experience showed me and her care team that mom could no longer live independently. I went from casually having a discussion of assisted living in the future with my mom to an immediate need of a new home for mom closer to my own home. Thankfully, my husband had a former colleague who became a Certified Senior Advisor with CarePatrol. I was super hesitant to talk with him. I had never heard of this company or seen anything related to it. How could I trust that they would do what was best for my mom? I also knew I did not have a lot to pay for a consultation/service to assist in this process. I had to preserve what money was available for my mom’s care costs going forward. She had been a single mother and money was always tight when we grew up. My husband reached out to Anthony through Linked-in, and put us in contact. It was the best hour of my life during this challenging time. I learned the service was FREE, learned the financial review would impact the facilities considered, and there were actually options for my mom that she and I never knew existed. It was an eye opening discussion. And one that would quickly escalate to meet the ever changing needs of my family’s situation. Initially my call with CarePatrol was for general information. Within two weeks, I was needing to schedule visits and make a decision where mom would live without the chance for her to visit her new home. CarePatrol took charge. I discussed with Anthony what I felt we needed, what we could financially rely on, and what mom would be looking for in a new home. From those conversations, he provided facility recommendations. Once I narrowed that list down after talking with mom, he made the arrangements for site visits and went on them with me. He was able to ask questions of the facility that I would have never thought to ask especially on the financial side. We had follow-up discussions and he kept me centered on what the long term goals were. He was willing to ask the tough questions and direct me to be able to make an informed decision in a very short period of time. He knew one facility was my favorite, yet it was not the best option financially long term. Through our discussions I came to see this too. And once a facility decision was made, it was not over. He was checking in every so often to see how mom was doing and myself. I was able to receive contacts for services that I was needing such as movers or if I had questions about state-to-state Medicare questions. If he did not have the answer, he had other colleagues in the CarePatrol network he could reach out to and get me what I needed. And now that I am able to have a better financial picture of my mom’s funds he’s recalculating the projections to know when we may need to adjust her living arrangements in the future. It has been a tremendous relief to have the guidance and assistance over the last three months from CarePatrol. I would not have made it through moving mom to respite care, selling her home out-of-state, continuing to work, and moving her into her new home without the support I had from CarePatrol. I am not one to normally write reviews. This is one I felt I had to write. More people need to learn about this company and what they can offer a family during a parent’s transition to a care facility. They made the process go significantly smoother, and saved me countless hours of research and time that allowed me to take care of mom’s immediate needs. I am forever grateful for Anthony and CarePatrol’s assistance.