CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
carepatrol.com
Website
carepatrol.com
Category
Therapy & Senior Health
Location
Troy, Michigan
Listed on Five Star Index
2026
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The company replied to 1% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I can highly recommend this service! We dealt with 'Marty' who was not only incredibly knowledgeable about ALF's but compassionate to our situation. She also followed up with our family to assure everything was in order once we make our choice of facilities!
Thank You Marty!
BA
Barbara
We had a very nice experience with Care…
We had a very nice experience with Care Patrol. Joellen was wonderful! She assisted us in finding a very nice assisted living in Fort Myers, Fl. If we hear of anyone looking for a place in the Fort Myers area, we will definitely recommend Joellen & Care Patrol.
DH
Dawn H.
CarePatrol saved the day!
CarePatrol truly saved the day for my family. My aging parents suddenly needed to move from Florida to Ohio to live near me & my family. We were clueless as to how to even begin to find, not only the best fit for them in an independent-living senior residence, but one where they could move to assisted-living when that time comes AND would accept Medicaid at some point, as well. We only recently became aware of my parents’ actual financial situation & had to act fast to try to find ways to stretch their remaining funds to keep them living independently as long as possible. We knew an Assisted-Living residence would be needed in their future, but is not needed quite yet. We quite by accident discovered CarePatrol and are SO glad we did! Anthony & Lori visited us at our home and we were at ease with them immediately. Through our conversation & their questions, they were able to determine the best possible fit for my parents’ needs, wants & budget. Lori then took over & took us to visit several possibilities & in the end, the choice was obvious to us: Liberty Residence 1 in Wadsworth fit the bill! Lori was always available to us throughout this time of visiting, narrowing down, and choosing a residence. Questions would arise and Lori always made sure to answer them, or if she didn’t know, would promptly find the answers for us. I cannot say enough about the load that she & CarePatrol were able to take from our shoulders! It would have taken me weeks of online research, phone calls, appointments, tours & more research to get our best options narrowed down. Working with Lori & CarePatrol, it took just a few days! Lori has such a good rapport with both the on-site residences AND customers like me. And in the process, I feel like I truly gained a new friend in Lori! And most important - my parents are moved and almost settled in their new apartment - and they are happy there! I am so relieved! My thanks to Lori, Anthony & CarePatrol for making what could have been a nightmare an actual pleasant & satisfying experience! I will highly recommend Lori, Anthony & CarePatrol to anyone who needs assistance in locating the perfect senior residence for themselves or their loved ones!
RO
Roberta
Awesome experience
Awesome experience . Helped get dad into a great place that has everything he needs and wants. Thank you
AN
Anne
Care Patrol was very helpful
Care Patrol was very helpful. They listened to me about the type of home I was looking for. Gabby accompanied me to visit the facilities and provided honest feedback without any pressure. I appreciate their help and support immensely.
Response from CarePatrol Franchise SystemsAug 9, 2019
Hi Anne,
Thank you for your kind words. Did you mean to rate our services 1 out of 5 stars or was it in error?
LY
Lydia
CarePatrol of Atlanta
CarePatrol of Atlanta was great to work with. I found Victoria to be professional, extremely knowledgeable of local senior living communities and the industry as a whole, patient, understanding, responsive, and attentive to my need and those of my loved one. I am grateful for her support. I recommend CarePatrol of Atlanta to others searching for senior living accommodations.
JU
Judy
I think this was the best thing that…
I think this was the best thing that has happened during this whole experience. I would recommend care patrol to anyone needing help finding a place for their love one.
KA
Kate
Her choice, not ours
When I didn’t respond to Wendy’s enthusiasm for placing my husband in a place of her choice, I never heard from her again. It didn’t seem to be about the best place for my husband, but about what she wanted to be the place.