CarePatrol Franchise SystemsReviews of carepatrol.com

Jeff and Jacqui were the best and so helpful getting me the information for a placement for my dad. Their follow up calls were great also.

I can't say enough about my experience with CarePatrol. This was a difficult decision and move for my mom from her house of 25 years, but with the help and guidance of our CarePatrol Senior Care Advisor, mom was able to see why she needed to move and found the perfect assisted living residence she now calls home. I really don't know what I would have done without CarePatrol helping each step of the way.

Our rep,Petra, went above and beyond to guide us through a confusing and frustrating process and find a place that met my mother's needs and budget.

Petra was great to work with. It was really like going through the experience with a family member instead of a service provider. She made the process a whole lot easier.

Mary ann pichel was very helpful in finding appropriate placement for my husband. This was made more challenging due to corona virus restrictions. I was restricted from touring places and was suddenly not allowed to place my husband in the first and second facilities due to concerns about infection. She helped get my husband into another facility within 24 hours notice. This facility and staff has turned out to be a great choice. Throughout the process she gave tactful advice and made a difficult decision much easier.

Christa DeRouen was amazing. We were in a very difficult situation with only 48 hours to place my mom. She found us the perfect place with no compromise in spite of our compressed time frame. 48 hours after our first conversation my mom was in place, safe and sound. Thank you Christa!

My Care Patrol representative was extremely helpful and caring, and made a difficult time in our family a little easier. I’m very grateful for all of her help, and would highly recommend Care Patrol to anyone.

I cannot imagine navigating the process of finding an appropriate place for my mom without CarePatrol! Absolutely, I could not have done it without our representative. I can't shout her praises loud enough. Unlike that "other" company which just grabs your name and does a shotgun spatter of your information (whether accurate or not) to places they have commission contracts with, CarePatrol actually gets to know you. They have a genuine interest in the person you are caring for and their particular needs. They learn about your family and your priorities so they can help you find the right place to fit your lifestyle, personality and preferences. Then they provide customized suggestions which meet your family’s individual needs and can give the level of care that is required. The service is 100% personalized and it is done QUICKLY – at least it was in our case. (And it didn’t cost us a thing!!!) Our CarePatrol representative provided not only recommendations to facilities which could meet our necessary level of care, she also sent me the inspection/violation records for each place, provided and explained the levels of licensing for each, shared the histories and reputations of each facility, and accompanied me on inspections and tours which she orchestrated & scheduled, despite the intervening holidays. Given her medical background and extensive experience in this (to me) uncharted environment, she knew exactly what questions to ask, and was familiar with the staff at each location. Her knowledge and experience was invaluable. I cannot imagine trying to do this on my own. On top of all that, and despite me contacting CarePatrol out of the blue one weekend – during the holidays! - following my mother's sudden stroke, she made herself IMMEDIATELY available, supplied appropriate recommendations, and met with me anytime & anywhere we could get in. I have never known a company or a person to provide such a phenomenal level of personal care and service. She was my guardian angel throughout this process . . . and tolerated my endless questions = double angel points. THANK YOU!!! If you are in search of a place to care for a loved one, please don't try to do it yourself. And please don't rely on any other company which does not provide customized placement recommendations based upon your particular needs. We are eternally grateful to CarePatrol and the lovely woman who led us through this complicated process. Count this customer as 1000% satisfied.