CarePatrol Franchise SystemsReviews of carepatrol.com

This service is a legitimate godsend. My mother had a stroke and fell breaking both arms in June. The stroke exacerbated an underlying dementia condition that we were unaware she had. After her hospital stay, she was moved to a rehab facility closer to me. Once Medicare stopped, I was told that she needed assisted living. I was in a complete tailspin, so much so that my out-of-state family decided to start calling every facility in NC. That’s when Cas Edmundson with CarePatrol called my aunt in Philadelphia who in turn put into contact with me. He explained EVERYTHING to me, the difference between skilled nursing and assisted living, told me what I’d need for her transfer, what to expect from these different places, literally EVERYTHING. Cas spent three hours on the phone with me and it was just the relief I needed because I can honestly say I was headed towards a nervous break down. I can’t recommend this service any better, you’ll be in fantastic hands.

This is the second time I have used CarePatrol of Western Michigan, and they didn't disappoint. They managed to metaphorically take me by the hand (since they couldn't do it literally, because of COVID!) and helped me with private care for my mom. I needed someone quickly, and they found a company that reacted to our request immediately. Love this company and what they've done to make my life easier!

CarePatrol and Alabama Dept of Human Resources did not perform proper due diligence to contact all the core caretakers for my elder mother, prior to them removing her from a home and transferring her to a different state. Both of those entities should have worked better together as a team on my mom's behalf. My mom's core caretakers never received contact from any social services until a text was sent the day they had already moved her out of state. That text was from CarePatrol, and only topic was to ask for money. For many weeks both entities had my phone number, and number for my mom's other core caretaker, yet they both entities chose not to send any text until the day they already move her? The CarePatrol person on this case was indeed very pleasant, and did provide assistance once realizing CarePatrol and DHR had been duped by a dubious character. Therefore I don't want to cast negativity specifically on the CarePatroll employee who took my mom, especially since her role in this fiasco is unclear. However to the extent CarePatrol as a company worked so closely with Alabama DHR, and was complicit in executing DHR decisions without proper family/care taker vetting, i rank them 2 stars.

The person who helped us find a great place for my husband was compassionate, extremely helpful, kind and caring. I would recommend this service to others.

Care Patrol helped us locate a CBRF for my husband with extenuating circumstances It was a long process It would have been hard to navagate this by myself The help was appreciated

Great partnership with me.

We used care patrol to get my brother who has cancer out of a dump assisted living facility in LA. They helped us find a very nice place for him close to us. Very helpful.

Pamela Sanderson, CarePatrol Senior Care Advisor, Jacksonville Florida Pamela Sanderson was extremely professional and has a great understanding of the assisted living process. She is an expert on the Jacksonville market and was a great support. I highly recommend Pamela as a Senior Care Advisor.