CareCreditReviews of carecredit.com

I love care credit it helps me with my pets and never had issues with customer service until now! I have few promotions to pay.. so I called to allocate a payment to a specific promotion to pay off. Well the agent made a mistake and paid this other promotion so I had to call back and they had to fix it. And they did fix it BUT i noticed some of the anount was moved around on my other promotions so I spoke to a supervisors boss who kept saying they are working on it and she will send them a note etc this went on for weeks..Calls back and forth with her! Then she started to say they’ve been having system issues! Then few days later Issues been fixed on their end but not showing up on my app So she said it’ll be another few days and app should be updard! This kept going total time 30 days! First she said she spoke to the IT department. Few days later she and I and this guy from the IT department spoke and he said it will be good to go in few days with my app since it’s fixed on their end! Well that turned out to be a LIE !!!!because I ended up speaking to HER BOSS TODAY AND HE said they NEVER had A system issues and HE was so upset she and that guy lied to me! she wasted 30 days! That guy was prob not even from the IT department! Nothing was getting fixed and I was lied to for a MONTH! It was still in process! Her boss said it’s in process but it hasn’t been fixed yet on their end! I had another supervirsor send a note to that department and her boss confirmed he saw the note! Needless to say that boss said he will talk to her etc Unbelievable!!!!! Giving false information and lying to a customer FOR A WHOLE MONTH is NOT a way to handle business! UPDATE! Instead of fixing it they added one promotional amount to another so now I owe more and I have to pay that back by February. Ridiculous. Unbelievable.!

They give you credit and regardless if you pay on time and more than minimum payment they WILL reduce your line of credit and once paid off close your account without you knowing!!! NOT worth having at all! Plus customer service is over seas and NOT helpful!!

This company is a scam and should be investigated. The way they do things is unprofessional and possibly illegal. After being with them for three years, they cut our credit line in half, due to a review and claimed high credit usage! Uuuhhh,..our dog had an issue and she was seen for follow ups, due to the condition. Duh!! Yet, if you don’t use it, they close your account. I will be filing a complaint against them with my state’s attorney general’s office.

Care credit has been great to work with throughout the years. I was just instantly approved for a credit increase for my babies emergency surgery. Thank you care credit!!!

This company is a total scam . Beware that they don’t apply your payments to the oldest promotion so they charge you high interest on them at the end . I only figured it out when I was making payments for the expiring promotions to avoid interest and they applied it to the overall balance and than when I called them they said I have to specifically tell them to apply it to the expiring promotion. I haven’t used the card at all in months and paid it off last week. Today there is a charge of 27 dollars for interest.

I've had CareCredit for many years and it has been great until Recently. My account was closed based on a "review"....which ultimately means, a portion of deferred interest was not paid in full by their due date, so now I'm looked upon as not likely to pay account at all. That is RIDICULOUS! Payments on my end have always been paid on time, and I have always exceeded the minimum due per month. There was no communication prior to closing the account, and I believe that is absolutely unprofessional of them. AND of course, "there's nothing they can do now". This all definitely left a very sour taste in my mouth.... I will never recommend this card to anyone I know. It's not worth the headache.

Terible Company They Closed My Account Just For A Failed Payment i Had With No Notice or Email Stay Away Horible Company they will distroyed your credit Filled Dispute them With Your Credit Reporting Agency and Delete them From your Credit if you cant pay them

Looks like this company is going out of business and destroying people's credit scores along the way. DO NOT USE them. They closed my account then blocked me from signing into my account and then I received a negative credit score as a result of this. I never missed a payment and they closed my account for no reason.