CareCreditReviews of carecredit.com

9/8/24 I live chatted with a CS agent requesting Jan-Dec 23 Care Credit stmts. She told me that I would see them via email in 24-48 hours. 9/12/24, I live chatted again because I still had not received. CS agent told me that they went USPS and I should see them in 2-3 weeks. I need them ASAP for taxes. Agent today said to call the phone #, they will fax now. Phone agent today told me NO. I asked for Supervisor and she told me her transfer button on her phone was broken. Really? ZERO star review.

I got care credit card for my dentist appointments as it was going to cost me $5000 and $2500 was out of my pocket which I didn’t have. Dentist recommended this Care credit card which allow me to pay fixed amount each month ( zero interest if you pay off within 12 months) However cause money owning is more than 30% of total bill. After second month, my credit score went down by 30 points. I quickly gathered whatever I can find and paid off rest of amount in one hit and my credit score is back to where it was now.

I paid $800 of a $2000 dollar bill my very first payment In August 2024: I started to receive I did not pay in August: I was put on a debt list: I paid they messed up and the customer service is horrible: First time and last time using this service

Had 0% interest for 24 months until they revoked it without telling me. Horrible and lying customer support people. Can’t wait till fraud charges bankrupt this scam.

I had a few payments that have 0% promotions with the remaining timeframe of 6-11 months, depending on the charge. Out of the blue, they just take the $2700 balance out of my account with no authorization. When I ask for a refund, they tell me I’ll get the refunded check by mail in 15 days. Not to mention refunding my already made payments in the system and moving them around without any specific visibility anywhere on our end. Everything about that situation feels off.

If I could give negative stars I could, the more you pay they more they decrease your available credit and increase your payment due out of no where 🤯 my min payment was $45 and I was paying $60 every month out of no where they decided I needed to pay $67, no missed payments I have always paid more and since I had them on auto pay I did not see that they increase the minimum payment, the $60 I have been paying for over a year was paid way before the due date and they started emailing me saying I was past due!!! And charged me a late fee!!!! How is it possible !!! Super shady and they do everything they can to make it increasingly difficult to pay off and mess up your credit . Stay far way !!!

Doesn't seem like a good credit card to have...when you apply, they want you to send a video of yourself and a picture of your driver's license. How is that safe to be sending over the internet??

In March I was a victim of identity theft. I called their company repeatedly asking for help to secure my account and get a new card. Well now they closed my account for charges the hacker made and refuse to allow me any credit though them. I have a very good credit score. I do not understand why they are doing this to me.