Card Claims CenterReviews of cardclaimcenter.com

This entire Eclaims process went smoothly, once we knew about the program. We didn't even know our credit card had coverage like this until we looked into it.

The beginning of our trip to Africa was challenging with flight delays, missed connections, missed days and activities. Upon returning to our home in Asheville we found we were returning to an area devastated by flooding from Hurricane Helene. So it was a relief to be able to easily file a travel insurance claim through Chase Sapphire and then to have that claim handled and paid so quickly and efficiently. It definitely made a rough situation better and reinforced my confidence in my Chase Sapphire card.

Everything was surprisingly straightforward and the payment happened in less than two weeks which I find to be appropriate.

Some documents uploaded initially were overlooked by the examiners and were requested again. For the smaller $ claim of airfare cancellation, they very quickly approved the payment after just one additional round of requesting documents. For the bigger cruise $ cancellation, it took 2 additional rounds of requesting documents and about 3 months to approve the payment. All their claim examiners that I contacted were very good in handling my inquiries and communications. A very professional organization and honest insurance program.

Chase did an amazing job working with me and resolved my claim. They worked with the rental company as well. Chase sapphire is the best and the benefits are great. I did minimal effort in resolving my claim. Thanks again!

I was very satisfied with the Chase Sapphire card claims process. First time I have ever had to file a trip interruption claim and the claim was handled and paid in a reasonable time frame

As others stated, it's a complete scam. They asked me for multiple documents for almost a year only to deny me what was clearly an easy case. My car was stolen a year ago, and I immediately filed a police report afterward. Their answer was, "I should have secured the vehicle." I booked this with my CSR, thinking I'd be protected. I was a huge Chase customer, as I have their bank account as well as three other credit cards.

In 22 years of consulting and a lot of travel, I always heard that I could “rely on the ********** card company” for rental car coverage so I always declined the insurance. I also never needed it until a vacation last summer. Chase came through in spades. No haggling. They asked questions and for documentation and I produced it and they paid the claim. Thank you!