Fran S.
Really frustrated with the poor…
Really frustrated with the poor interaction receiving my equipment timely and in working condition. Had to personally purchase batteries for two of the equipment items sent. Blood pressure machine had to be repaced and batteries. Working with Jonathan was great and he was very helpful in getting my replacement equipment. Also, had alot of issues with the hearth monitor.
Response from Carda HealthJul 22, 2026
Thank you for sharing your feedback. We are so sorry about the frustrating experience you had receiving your equipment. At Carda Health, we aim for the highest level of customer service, and we sincerely apologize that we fell short of that standard this time. While we are glad Jonathan was able to step in and assist you with the replacements, you should not have had to deal with faulty monitors or purchase your own batteries. Please reach out to our team at [email protected]. We want to make sure that everything is now completely settled and that your devices are working perfectly. Our ultimate goal is for you to be able to focus entirely on your at-home cardiopulmonary rehab and your health, rather than worrying about your equipment. We look forward to hearing from you and ensuring the rest of your recovery is smooth and stress-free!