CaptifyReviews of captify.glass

In general, I love being able to read a conversation taking place. I have trouble in crowded circumstances and with certain tones. My wife says they look OK, but a little "nerdy". Generally, they work well, but sometimes lag behind during lengthy monologues, like church. Then, it can be frustrating when it gets a paragraph or more behind. I haven't worked out if that's a problem with the glasses and app... or if it's the wifi causing the lag. Still, in regular situations, the glasses are a welcome relief.

I bought their glasses, but they arrived defective. Support sent a replacement pair and charged me a deposit. Since I was not satisfied with the product, I agreed with them to return both units (the defective ones and the replacement ones) together in the same package. According to official postal tracking, the package was successfully delivered and signed for at their offices on June 8th, 2026. It has been 21 days since they received the product and they have completely ignored all my emails. No response, no updates, and no refund for the €784.62 (€464.90 for the purchase + €319.72 for the deposit). I have been forced to file an official dispute through my bank to recover my money. Avoid this company at all costs, terrible after-sales experience.

As a deaf individual with cochlear implants, I really wanted these captioning glasses to work. I ended up returning them, but I am giving a 3-star rating solely because of the company's excellent, hassle-free customer service. Their 45-day return policy is truly "no questions asked," and I received a full refund minus shipping fees. Here is my honest breakdown of how the glasses performed in real-world situations: What worked: They performed best during low-key conversations in quiet rooms with a few adults. Connection drops: Even in quiet spaces with strong Wi-Fi, the glasses frequently cut out and lost connection. Range limits: The transcription quality dropped significantly if the speaker was more than a few feet away from me. Group settings: I tested them with my young grandkids at home, at a 4-person restaurant table, in a church sanctuary, and at a 10-person Board meeting. Unfortunately, they could not keep up with the formatting or noise levels in these environments. The company is definitely onto something great here, but the technology just isn't quite there yet for daily accessibility needs. I will gladly try them again when the next iteration is released!

We ordered this for my deaf sister in law. Not being that tech savvy I arraigned a google meeting with Captify’s Tech Support. That is where I met Isabelle. She worked with my Sister in law and I and got her glasses up and running in minutes. She was so patient working with us and you can tell she has a lot of pride in these glasses. Thank you Captify

Short battery life (2 hrs). Claims caption position is adjustable, but can only be adjusted slightly in the very top of lens. Cannot read captions if it is bright. Terrible lag at times, sometimes several seconds. Does not work in moderate noise level settings such as a restaurant. Person cannot be more than a few feet away otherwise it doesn't pick up

I've had these glasses for about a month now and they have been life changing. I am profoundly deaf, work in cancer research and rely on lipreading. The day after I got these glasses I wore them to a seminar-usually the bane of my existence as a scientist. For the first time ever I was able to fully understand a seminar from start to finish while being able to see the slides without having to rely on a third party (interpreter, real time captioning, note taking etc). Normally with a third-party captioning option I need to constantly switch between looking at the slide and at the transcript on my personal device. The glasses were also able to pick up questions asked by the audience which added another layer of comprehension. The accuracy was astounding all things considered, particularly given the jargon-laden nature of a scientific talk. It nailed words like "phosphorylation" and "apoptosis" and "mitosis"-not words normally bandied around during regular conversation. I've also used them in social situations and they have helped me follow things way better than lipreading alone. Is the transcription 100% accurate? No. But it's likely more a function of the speech the microphone picks up especially in less-than-optimal settings. Even so the information the transcript provides is more than I would get from lipreading alone. It's less tiring than having to mentally fill in the blanks all the time. Also the accuracy of transcription will only continue to improve as the algorithm gets more experience and exposure with everyday speech. And the latency? In my experience it's less than a second. My only minor niggle is with the battery life, which seems to max out at around 2.5 hours of constant use. That is likely more a design/space constraint where there is only so much room to cram things into the frame without making the glasses overly bulky and thus uncomfortably heavy. For me these are a tool to help me understand what is being said in certain situations where my lipreading superpowers are significantly blunted or neutralized entirely. They're not a crutch to lean on 24/7. At least not yet, anyway.

I received my Captify Pro captioning glasses in July 2025, and they have truly been life-changing for me. At 81 years old, my hearing had declined to the point where hearing aids were no longer effective. While I can still hear sounds, I could no longer understand speech clearly. Before discovering Captify, I relied on my iPhone’s Live Caption feature just to communicate. These glasses have given me something incredibly valuable back—the ability to participate in conversations again. I can now meet with people, follow discussions, and feel connected in a way I hadn’t in a long time. There is a learning curve, and it took me a couple of months of regular use to become comfortable. However, practicing with family and friends helped, and Captify’s customer support team was outstanding. They were patient, responsive, and willing to spend time with me—including two Zoom sessions—to make sure I understood how to use the glasses effectively. What stands out most is the accuracy and speed of the transcriptions—they are the best I’ve experienced. The glasses work especially well in one-on-one conversations and are still helpful in group settings, as long as people aren’t talking over each other. I also appreciate that prescription lenses can be added and that the system continues to improve through regular software updates. The battery currently lasts about two hours, but it recharges quickly in 30 to 40 minutes. With a little planning, this has not been a major issue for me. Overall, these glasses have allowed me to reconnect with people and conversations in a meaningful way. With a bit of patience during the learning process, they can make a real difference.

I am Deaf, and the Captify captioning glasses have helped me a lot in my daily life. The captions are mostly accurate and help me follow conversations and feel more included when I talk with people. This is very important to me as a Deaf person because it helps me communicate more easily in public places, appointments, and everyday conversations. The glasses are comfortable to wear, and the battery and connection mostly work well. This technology is very helpful and gives me more independence and confidence when communicating with others. One issue I would like to share is the caption position. The text appears in the mid-level of my vision, and my eyes feel exhausted from reading the text while also trying to see people and the environment through the lens. It can feel stressful because my eyes have to work hard to switch between reading the captions and seeing real life at the same time. I hope in the future there could be an option to adjust the caption position so it is more comfortable for the eyes. I think it would be very helpful if users could adjust the caption position higher, middle, lower, or side to reduce eye strain and make reading more comfortable. Overall, I am very happy to use this product, and I believe this technology can really help many Deaf and Hard of Hearing people feel more independent, included, and connected to the world.