john S.
Customer service is exceptional.
Customer service is exceptional, answered all my questions and helped me with the learning curve. The fit is great and very comfortable, very light for the technology. I've worn hearing aids for quite a few years, 3 pairs $$$. About 6 months ago I woke up and couldn't hear anything. I was reviewing deafness and cochlear implants when I read a post about Captify glasses. I sent to their website read all their information and immediately ordered a pair. I couldn't be happier. I made an appointment with an audiologist to see if I qualified for a cochlear implant. I did. The audiologist was amazed with the technology in the glasses, I told her hearing aids no longer work for me and I was hoping these would help with the transition to the implants. She mentioned she has a lot of patients who no longer benefit from hearing aids and are cautious about getting Cochlear implant and these are an ideal alternative. I didnt wear them the day of my surgery but I did wear them to my post op follow up. Everyone in the surgeons office was amazed they've never seen anything like these. The didnt assistance came in the examination room and was asking about them. She then went out and told my surgeon. The surgeon came into the room full of questions. We spent most of my appointment discussing my glasses. She said she has so many patients who would benefit from this technology. I showed her the web site and took down the information. Both my audiologist and surgeon are impatiently waiting on literature to come in the mail.




