Canvas AnnuitySimple, people-first process and great rates.Apply NowCanvas offers modern annuities that provide guaranteed rates, flexible terms, and commission-free returns.Find Out MoreMeet our Licensed Reps
Canvas Annuity (canvasannuity.com) has 412 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jeff
Great Company. 2nd time purchasing their products. Excellent communications. Web site easy to navigate, application process simple. Great customer service.
Response from Canvas AnnuityAug 25, 2026
Thank you for coming back to Canvas for a second time. We're glad the process was smooth and the communication met your expectations. We appreciate you taking the time to share your experience, and we're always here if you need anything!
hui Z.
Open and funding an traditional annuity account can be done in 5 minutes.
Response from Canvas AnnuityAug 14, 2026
Thank you for the 5 stars! We work hard to make opening and funding an annuity quick and painless, so it's great to hear it took just a few minutes for you. If you ever need anything down the road, we're here!
Wei W.
Nobody process my application until I called.
Response from Canvas AnnuityAug 13, 2026
Thank you for sharing your feedback. We take concerns about processing timelines seriously and want to provide some context. Your application was completed on August 4th and submitted to our carrier on August 10th, within our standard 3–5 business day processing window. We always aim to move applications as quickly as possible while ensuring everything is completed accurately before submission. We understand waiting can be frustrating, and we appreciate you bringing this to our attention. Going forward, if you ever need something processed sooner than our standard timeline, please note it in the "additional information" section of your application or call our agent line we're always happy to accommodate time-sensitive requests when we can. Someone from our team has also reached out to you directly and would welcome the chance to discuss this further. If any questions remain, you're always welcome to reach us at any time.
Jimmy S.
Everyone is so helpful and they don't rush you. My case has been in the works for a long time due to my misunderstanding. I was fortunate to get Kaylen multiple times with his expertise and patience. He is the best. I am looking forward to working with him again.
Response from Canvas AnnuityAug 11, 2026
Thank you for sharing this! We're so glad Kaylon was able to help you through your case with the patience and expertise you deserved. We'll be sure to pass along your kind words to him, and we look forward to working with you again. If you ever have questions, you can always reach out!
TAO
The process is easy, and understandable. I like the company's innovation for creating the MYGA products with commission free, and letting the customers to fully enjoy the financial benefits.
Response from Canvas AnnuityAug 6, 2026
Thank you for the thoughtful review. Making the process simple and transparent while letting customers fully benefit from their annuity is exactly what we set out to do, so we're grateful for your feedback. Welcome to Canvas, and please don't hesitate to reach out if you ever need anything.
Jim G.
I am happy with your product and rates. Ease of application was nice also. But, I t shouldn't have taken a week to receive information about account. Portal was difficult to register in and account information was missing. Alex in technical support was a big help and rectified the portal issues.
Ralph S.
The account was set up and the money was pulled from my bank account on July 27th and as of 10:52 PM on July 30th the money isn’t on my client portal. I am extremely concerned and disappointed that they have my money and have not credited my account. Interest accrue should have begun the moment they had my money. Where is my money and when will promised interest begin? I have been unable to reach anyone by phone!!! After posting my review late last night, I was notified today that the money is in my account and interest will be paid from the date the money was transferred. I verified through the portal that the information is correct. I’m surprised that no one has contacted me regarding my post. A little communication goes a long way!!! I appreciate they took care of the issue.
Response from Canvas AnnuityJul 31, 2026
Thank you for updating your review, and we're glad the funds and interest crediting are now correctly reflected in your portal. You're right that interest accrues from the date we receive your money, and we're glad you were able to verify that. The delay on your account came from a technical issue on our processing side over the weekend, which held things up longer than it should have. We're sorry for the worry that caused. You're also right that we should have reached out proactively rather than leaving you to chase it down. That feedback is fair and is being shared with our team. If anything else comes up or you have questions down the road, please reach out to us directly and we'll make sure you're taken care of.
Dave
They had a problem making my new annuity show up on my customer portal. Jose Escalera is the agent that kept thing rolling and kept me informed with what was going on. Very helpful.
Response from Canvas AnnuityJul 31, 2026
Thank you for the kind words! We're glad Jasiel kept you informed and helped get everything sorted with your portal. We'll be sure to pass your feedback along to him. The delay came from a technical issue on our end over the weekend, and we appreciate your patience while we resolved it. If you ever need anything, don't hesitate to reach out!
