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Canvas Annuity (canvasannuity.com) has 412 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Karl
Cynthia Jasso is an awesome representative!
Response from Canvas AnnuityFeb 20, 2024
Hello Karl, We are delighted to hear that you had a pleasant experience working with Cynthia! Customer service is a top priority of ours and we are glad she was able to help! Welcome to the Canvas Family.
jeni F.
Update. Finally received a phone call. Nice person and was given the explanation that it “will take a couple weeks” before the policy and documents will appear. Was able to set up the portal and did finally receive the policy confirmation in the portal of a policy number. Almost 2 weeks from the time the cash was out of my account until the policy was issued and started earning interest. Some sort of confirmation of a policy application and payment of interest from the day they have your cash would be a great improvement for Canvas. Initial review: Would have given a zero star if possible. Authorized ACH premium payment. They took the money immediately out of my account but never sent any documents - no policy to be found. Emailed and called and left a message and no reply. Do not be the next victim. Will for sure be a long and protracted legal process to hopefully some day recover something. Will update if there is a different outcome but thus far this company appears to not be legit.
Response from Canvas AnnuityFeb 14, 2024
Hello Jeni, We sincerely apologize for the initial confusion and frustration you've experienced. Your feedback is valued, and we understand the importance of promptly addressing concerns. We're pleased to know that you spoke with a member of our team, and we hope that the resolution provided has addressed all your concerns in this matter. Customer satisfaction is our top priority, and we appreciate your patience during this process. If you have any further questions or need additional assistance, please don't hesitate to reach out. - Welcome to the Canvas Family!
Dave
I am really impressed with how easy it was to purchase my annuity directly. I was extremely pleased to learn today how quickly the annuity was issued once they received my check. I tracked it with certified mail and found out the annuity policy was issued the very same day! I have had other companies hold a very large check for over a week stating it was "in process". Way to go Canvas Annuity! This means even more money in pocket.
Response from Canvas AnnuityFeb 8, 2024
Thank you for the kind words Dave! We're delighted to hear that your annuity purchase was not only a seamless process but also incredibly efficient. We understand the importance of timely transactions, and we're thrilled that you received your annuity policy on the very same day to start earning more money! We appreciate your trust in Canvas Annuity, If you have any further questions or needs, please don't hesitate to reach out!
Andrew Z.
The online applicatoin process was really easy and fast today.
Response from Canvas AnnuityFeb 5, 2024
Thank you for the review Andrew, Canvas is annuities made simple and part of that is the application process! Welcome to the Canvas team!
Ray I.
The agent was very helpful and actually knew her job correctly, which i todays world is a rarity. Plus she was very pleasant. As the COO of a mid size medical company, i would hire this employee in a moment! Aside from the agent, my comments on the application process to your management is to slim down and simplify the process.
Response from Canvas AnnuityJan 19, 2024
Hello Ray, thank you for taking the time to share your positive experience with us here at Canvas. We're thrilled to hear that our agent was helpful, knowledgeable, and pleasant. We value your input on the application process, streamlining and simplifying our processes is something that we will always continue to work on! We appreciate the feedback and welcome to the Canvas team!
Mike
I am struggling with the payment portion as PIOLT did not take my Marcus Goldman Sachs info. Then I said wire transfer, but I never got a screen that said which account the funds would be withdrawn from. Then, I was routed to the paper portion which said success. At this time, I still do not know how this application will be funded.
Response from Canvas AnnuityJan 2, 2024
Hello Mike, Pleasure speaking with you to get everything sorted out! We apologize about any initial confusion with the funding, as always we are here to help & we thank you for your continued trust in Canvas!
Mikhail B.
very easy & quick
Response from Canvas AnnuityDec 22, 2023
Canvas is annuities made simple! Thank you for the review & happy holidays!
Youngtea S.
Very easy and good rate. We are keep putting money here whenever we have saving. Thanks Canvas!!
Response from Canvas AnnuityDec 20, 2023
Thank you for the positive feed back & choosing to be a Canvas customer! We are thrilled to hear that you have had a positive experience with the application process & our competitive rates!
