Canvas AnnuityReviews of canvasannuity.com

Response from Canvas AnnuityApr 27, 2026

Thanks for sharing your experience, John. Plaid, the platform we use for ACH transfers, isn't compatible with every bank and account type. Because of this, the transfer can fail. You can still fund your Canvas policy by wire, check, or an ACH from another linked bank. If you’d like help with any of these options, just give us a call at 1-888-970-3556 and we're happy to help you get it set up!

Response from Canvas AnnuityApr 24, 2026

Hi Aleks, Thank you for taking the time to point this out. After reading your feedback we saw that the wording on our banner could easily be read two ways—either as a regular 6.45 % / 6.35 % rate plus a 0.35 % bonus, or as the promotional rate already including the bonus. That was not our intention and we’re sorry for the confusion it caused. We’ve since updated the reference on the site and hope it's more clear to our customers what our rate boost entails! For clarity, we have increased our base rates for our 5- and 7-year products. The numbers you see posted (6.45 % for 7-year, 6.35 % for 5-year) are the total rates you’ll receive, which includes the .35% rate boost. No hidden conditions and nothing additional to “stack.” However, these great rates are only available for a short time! We appreciate your calling this out and helping us tighten up our communication. If you have any other questions—or would like written confirmation of the exact rate you’ll receive—please reach out to our Canvas Agents who are happy to assist you further. We want to make sure you feel completely confident in what you’re getting. Thanks again for keeping us accountable.

Response from Canvas AnnuityApr 24, 2026

Thank you for the kind words! We’re delighted that Cynthia Jasso was able to sort things out for you so quickly. I’ll be sure to pass your appreciation along to her. If there’s ever anything else we can help with, just let us know—we’re always here to assist.

Response from Canvas AnnuityApr 24, 2026

Thank you for your kind words and for being a loyal four-time client since 2023. We’re especially honored to serve a U.S. Army Veteran! Your trust means a great deal to our entire team. Bryson will be thrilled to hear your feedback. Our goal is to always put our customers first, and your note lets us know we’re on the right track. If there’s ever anything more we can do for you, please let us know. We look forward to continuing to earn your confidence with every interaction.

Response from Canvas AnnuityApr 21, 2026

Hi Eugene, We’re sorry to see you’re still not able to get what you need out of our application process. Our goal is to make sure every policy is clear and funded exactly as you expect. We’ve tried reaching you by phone to walk through the details and answer any questions about your application, but we may have missed you. We’re committed to getting this right for you. If you'd like our help, please give us a call at 1-888-970-3556 at your convenience so we can review the entire policy, funding schedule, and any other concerns you have—before everything is finalized. Thank you for giving us another opportunity to help!

Response from Canvas AnnuityApr 6, 2026

Thank you for your feedback, Stanley. We’re sorry the application and login experience was confusing and did not work as expected. We understand how important it is for our systems to be simple and reliable, and we’re always listening to the feedback and working to improve our process. In the meantime, our team would be happy to assist you directly and ensure you’re able to access your account without further issues, please contact us at 888-970-3556.

Response from Canvas AnnuityApr 6, 2026

Thank you for the feedback, George. We’re glad our team and rates delivered, but we hear you on the application experience and account updates. That’s not the experience we want for our customers, and we will be certain to share your feedback with the right people. We appreciate your patience in getting everything completed.

Response from Canvas AnnuityApr 1, 2026

Thank you for your updated feedback, Glenn. We understand the importance of timely and accurate month-end balances. As of today, account balances were updated at 9:00 AM Arizona time. We appreciate you bringing this to our attention and are continuing to improve the overall platform experience.