Cannon SafeCannon Safe is the industry leader in safe manufacturing. For over 50 years, Cannon Safe has dedicated itself to people. We are committed to growing our employees to their highest potential in order to manufacture the best products, worthy of protecting your valuable. Whether you are looking for traditional home safes, home office safes, or gun safes, Cannon has you covered.
Cannon Safe (cannonsafe.com) has 792 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Valued C.
Locking mechanism broke while changing password. Several calls and e-mails to get resolved. Wait times for Customer Service was a , minimum of 30 minutes most of the times it was 40 min. Different rep each time with no call log to work issue. Parts kit sent to locksmith was incomplete. Was offered a refund of the cost of having the safe delivered and have yet to receive it after 30 days.
Paul
When I bought the safe one of the handles wouldn't fit just right. I contacted customer service and they sent one out quickly and for free.
Bill H.
I am very happy overall with my new gun safe. The price was about right and the exterior was what expected except for the cheap feel of the electronic keypad. I was very unhappy with the fit and finish on the interior of the safe. The build quality was not up to par and the materials were cheap. I will end up overhauling the inside of the safe to meet my needs and expectations.
Dennis G.
Response to my request was done quickly and accurately.
Valued C.
Was given my safe as a gift. Have loved it ever since. Holds all my guns and ammo with room for more.
Phil A.
So far so good
Steven M.
Purchased safe several years ago. The electronic lock mechanism failed last month. Cannon sent us a new mechanism but still had to pay a locksmith half the price of the safe to drill holes in the safe and open it, and replace the mechanism and keypad. Their mechanism failed and there wasn't a way to open it without a locksmith. Seems like they should pay the locksmith. Not very happy. Be careful buying any safe that only has one way to open it. When it fails it won't be cheap to open.
David L.
I will NEVER EVER buy or recommend a cannon gun safe after my experience with them. They knew that the Securam lock was a problem and instead of contacting the owners of these safe and telling them that they were no longer using this lock. They wait til the lock goes bad and send you the new one. It then cost you $400.00 to get into your safe to change the lock. When if they had sent the replacement lock before the original lock went bad it would have not costed the consumer a dime. Very poor customer service in my opinion. I now replacing the safe with a Liberty, who stand behind their product for 5 years not a 1 year.
