Cannon SafeReviews of cannonsafe.com

the gun safe i have was purchased in 2012 and the locking mechanism failed, i called cannon and they walked me through the procedures to try and fix it. it turned out to be a keypad failure; they told me i would have to call secureram ,i called them and they charged me $75.00 for a loaner key pad. i had to send back once the safe was open. i than called cannon back and they wasted my time making me take pictures of the locking device inside the safe, and than say its going to cost me $190.00 for a new lock. it has warranty!! i will never recommend cannon to anyone.

Cannot recommend Cannon Safe, key pad died after a few years, Cannon has been horrible to deal with trying to get a new one. They charged me almost $100 and then sent me the wrong keypad and hardware for my safe and then told me to drill and tap my safe myself to make it work vs getting me a correct replacement keypad. All further correspondence was irrelevant generic instructions that didn't even apply to my issue. A safe is a good investment, just make sure it is with a better company than Cannon.

Toni was super helpful and very professional. Toni was able to help me get my ticket submitted and the process moving forward. Wonderful experience.

Finally got the right guy (Alfredo P.) on the phone!! Had called a few times before and had no luck. This guy definitely not only saved me with my situation but he also kept me from flooding stack on with bad reviews. This guy needs a raise!! Truly saved the day!!

Toni was extremly responsive and helpful - would highly recommend working with Toni.

Gabe was a great help and made things super easy!

Toni Rodarte helped walk me through the complete process from troubleshooting, changing the battery and eventually reprogramming the code on my gun safe. A very good experience!

The customer-service representative I spoke with was very patient and walked me through trouble-shooting step-by-step. All my questions were answered thoroughly and professionally!