Cannon SafeCannon Safe is the industry leader in safe manufacturing. For over 50 years, Cannon Safe has dedicated itself to people. We are committed to growing our employees to their highest potential in order to manufacture the best products, worthy of protecting your valuable. Whether you are looking for traditional home safes, home office safes, or gun safes, Cannon has you covered.
Cannon Safe (cannonsafe.com) has 792 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing792 approved reviews, newest moderated first
Charles G.
Parts were missing from a new safe I purchased. Although it’s been several months since the purchase, the parts are on their way now. I did miss their original email back to me so that could account for some of the wait time. Cannon’s representative’s emails have been cordial, informative and to the point. I’m very satisfied with Cannons customer service team!
David S.
Excellent customer service. The company sent me a replacement lock within 24 hours under warranty. Jose was very helpful and made the process quick and easy. Thank you — I really appreciate it.
MARK R.
Overall it was good just the time it took to get the parts. Information given and pictures should have been enough to speed up the process but it drug out. It took almost three months, thank goodness it wasn’t an emergency and it was just a safe.
Michelle S.
We bought our safe 4 years ago. About 2 months ago, the handle broke and a part inside fell to the bottom of the door. We talked Cannon multiple times only to never speak to anyone. I filed 2 complaints/claims online with them, only to never hear anything. When we did get to speak with someone, they had closed our claim, because of a reply from a message last year on my Dad's safe. Not this year 2026, but 2025. We fi ally got it thru it was a different safe and he said he would relay it up the chain and we have not heard anything, even with pictures and video. So needless to say, we finally got into our safe after drilling it ourselves, still without any word from Cannon customer service. We will never purchase another safe from this company after the non-existant support.
Poppop
Toni Rodarte, spot on. Quick, precise and to the pointe. Knew information and was straight to business. Very good at job! Need more like this.
KINI M.
My safe's code scrambled, basically it changed without me changing it. I called customer service, terrible... I ususally don't review bad, but wow, this service was terrible. First I called, the agent was rude, also talking smack on the background as if he was watching a game or something... after all that waiting, he told me a solution...a Locksmith to drill. My safe came with a Lifetime warranty when I bought it, yup didn't work, I was told they don't have the part for the safe because they stop doind them not long ago. Don't call customer service, I called a Loclsmith that only do Safe, and they gave me more information then the actual people that are getting paid as "customer sevirce".
Albert R.
Toni Rodarte was really a Great Help with Registering my Stack-On Gun Safe today. He explained things to me very well so that I understood what I needed to do to get this done. He went above and beyond the call of duty for me today. I hope you have more Customer Service Representatives like him.
Sally W.
Toni was very helpful in assisting me to get a replacement key for my husband's old safe. She was knowledgeable and quick to resolve my issue. Thanks Toni!
