Cannon SafeReviews of cannonsafe.com

Jesse was awesome! I was experiencing a user induced error and he solved it within 2 minutes. My experience with the customer support team at cannon was a positive one, I read many only reviews saying otherwise. I had planned on holding on the phone line because i thought that they would never call back. I held on the line for about 15 minutes and then my wife needed help with something so I selected the call back option, it wasn't quite 10 minutes and Jesse called. Everything about the call was professional, even though it was a stupid error on my part and I was overthinking the situation. Hands down 5 out of 5 stars for customer support.

I used the chat on the company website and was immediately help by Toni. My issue was resolved quickly.

Everyone was so helpful in helping with my issues on my NL touch pad and get a replacement out the same day was great.

The customer service representative, Gabe Cordova, was very helpful with the information that he gave me on the phone. I really appreciate it!

i called and spoke with Gabe Cordova, he was very polite and knowledgeable, he explained what needed to be done on my part and was very helpfull. i look forward to working with him to get my problem resolved.

Great customer service. My safe is great! Being a engineer I think small changes to your parts could make a huge difference. my part that broke; if the pins had a complete weld would be much stronger. I don't know if it is done manually or by a robot,but a easy fix to make a much more durable part.

I called the support line for my problem and was able to talk to someone who gave me clear, concise instructions and we got the problem resolved.

Had an excellent experience with Toni. Helped me through any questions or problems that came up with the process of getting my part ordered and shipped. Thank you!