CannondaleReviews of cannondale.com

Tengo dos bicicletas de Cannondale, Jekyll 4 del 2016 y Moterra Neo 3 de 2020, decir que en la eléctrica si que he tenido algunos problemas de montaje y el eje trasero, cojinete y núcleo, que no debería de haber tenido y que parecen ser recurrentes. Lo que mas me indigna, es la excesiva tardanza en los recambios, mas de un mes, en piezas que se deberían de tener en stock o bien de servirlas con mayor rapidez. No es de recibo, que una marca de prestigio se desacredite, haciéndote tener la bicicleta parada mas de un mes, por cualquier pieza que te tiene que traer Cannondale, de no se sabe donde, porque no es compatible con la industria auxiliar.

We bought 2 new Cannondale EV for almost 9000€. One of the bikes Mavaro Neo 3 Low Step Thru was delivered without a printed owners manual. I have tried to contact this company via mail and telephone several times. They have answering machines and no reply emails. This is a fraud company don,t buy anything from them.One star is too much.

I am torn in writing this review because Cannondale customer service stepped up. Their phone number is mostly a miss . Where being able to reach someone may have been pivotal in the reasonable conclusion of my situation. Why the Cannondale.I decided to look for an ebike where throttle wasn't a huge criteria. What I chose was an "entry" level priced ebike from Cannondale. On "paper" (few bike blogs) this bike appeared to meet the need. With limited reviews, literally nothing on YouTube from influencers. Within the first week of owning the ebike , I found build quality issues. Being an ebike, one of the problems could lead to an unwanted fire. Perhaps this aided in a resolution other consumers didn't receive. The ebike was not going to be a primary bike. My use case required it to still be reliable, and safe,eg.not go up in flames, and burn my place down. The good, this Cannondale had a design that turned heads in a major urban center filled with ebikes,and non ebikes. The aesthetics were as expected from a company such as theirs. Cannondale quality, customer service process leaves me not wanting another bike from the brand Pon Holdings.

I purchased a new Cannondale mountain bike and applied for the free junction helmet. I got an email confirming this and stating that I would receive the helmet in four to six weeks. Nothing received and you cannot reply to the confirmation email to query. I have spent ages trying to find somewhere to email or telephone. What reputable company has no obvious way of allowing its customers to easily contact them. Where is my helmet, I see I am not the only one! Disgraceful.

De fiets rijdt prima. De samenwerking tussen BOSCH en Cannondale is een flop. (Bosch Smart System) Handleidingen bestaan, maar zijn niet relevant. Foto's en bedieningspanelen zijn verschillend. Een snelgids bij aankoop zou aangewezen zijn. Smartsense kan niet geconfigureerd worden via de app van Bosch. Kiox 500. De GPS werkt op de smartphone, maar de koppeling naar de display doet het niet correct. En zo veel meer.... Voor de prijs van meer dan € 5000 mag men wel verwachten dat alles correct functioneert. De SmartphoneGrip zou standaard moeten worden bijgeleverd.

This is a review of my Cannondale Top Stone Carbon 2, 2021 model. Simple and direct. DON'T BUY IT. It's the worse bike I ever purchased. If you decide to upgrade to higher end parts, good luck. They have this Ai system that goes against all standards for bikes. If you want to upgrade wheels you will have to have it redished as the frame is not compatible with any other wheel on the market apart of their own Hollowgram wheels which are a piece of garbage. They won't hold air when set tubeless. Even the bike mechanic couldn't do it. You won't be able to upgrade it to eletronic groupset because you will need a chain set which is compatible with their Ai nosense. Don't even ask about the rear hub, oh god, give me patience. Who does that. To add to the burden you will need a whole new hub if you want to upgrade to Sram AXS. They don't give full detais of their nonsense bikes when advirtising it for sale. Whatever you do, stay away from cannondale. You will regret it if you buy one.

Pessima esperienza con questo marchio.. Nel 2021 acquisto una scalpel carbon 4 dopo ne anche due anni il carro posteriore si spezza 😱😱.. La cannodale mi risponde che non possono passarla in garanzia 🤮🤮perché secondo loro la bici ha preso un colpo 🤮🤮.. Ovviamente la bici non ha preso nessun colpo, il carro posteriore ha ceduto mentre ero in salita e meno male perché se mi sarebbe successo in discesa povero me..Che delusione

Achtervork carbon afgescheurd thv derailleurpad. Fiets steeds prima onderhouden. Lifetime waranty blijkt niets waard te zijn bij Cannondale, zelfs niet nadat ik er reeds 3 fietsen van het merk gekocht heb. Dealer waar ik hem gekocht had, had een foute garantiesticker in mijn boekje gekleefd en blijkt dat ze destijds geen gegevens van de aangekochte en verkochte fietsen bijhielden. Cannondale stuurt me gewoon wandelen zonder enige compensatie/overleg/moeite. NOOIT MEER CANNONDALE voor mij!!!