CampSaver.comReviews of campsaver.com

These people absolutely do not want or care about your money. When I went into the distribution store in Cache Valley, I was going to get a product from the warehouse that they had in stock, I knew what I wanted, however when I went in, the guy at the counter was so put out that I came in 10 minutes prior to closure he made an effort to be so ignorant to my needs I just decided to turn around and leave. They must make too much money that they don’t need mine, I will not ever purchase from them again.

Campsaver.com is hands down the worst online shopping experience I have ever been through • They can't take card payments like any other company for some reason. You need to call them after you've made a purchase to verify your card details again. They need to take *the entire series of credit card numbers again* over the phone, to post a small transaction to that credit card. You have to wait a subsequent few hours for that amount to show up. It's almost like they don't want you to purchase things from them, given how many hoops they make you jump through. • Their office hours to do all of the above are needlessly restrictive • Very regularly, upon calling the office during office hours, no one picks up • They can't do anything useful regarding the above over email. It has to be done over the phone. Avoid avoid avoid. Unless you enjoy having your time being wasted.

I ordered something out of stock (because of a coupon they had). It was supposed to be delivered in 3 to 4 weeks and I wanted to save some $$$. A month goes by and I hear nothing from them. I email them and they said the item won't be in stock for a month. It shouldn't take 2 months to get an item from a major brand. It's not like a backpack is a rare and hard to acquire item. If there is going to be a huge delay they should communicate that to the customer. This seems like a no brainer in today's world.

I ordered a Big Agnes Rattlesnake 2 tent with the mountainGlo lights (footprint, included free; free shipping, discounts, and extra discounts). I got a tremendously good deal; so good, I was just hoping I would actually receive the tent....and, I did! CampSaver made me a very satisfied, happy customer.😀😀😀😀😀

Ordered from CampSaver on Amazon. They cancelled my order and stated Cancelled by Customer. When Amazon looked into it they found that CampSaver cancelled the order. When contacted they said I would have to repurchase the items because Amazon cancelled the order. The original item was $120 full price and they had a discounted one available for $75, guess they felt that price was too low after all or maybe the already sold the item. Regardless, the customer service is poor and the company is deceiving in its practices.

Had ordered the Kuat NV 2 with a coupon code. The following day, they said it is not available. They had offered me to pick something else and they would supposedly give it to me at the same price as the kuat witha coupon code. Really did bot want anything so i figured i just might wait for the kuat to become available. When checking the website, it atill shows up as avaialble. The customer support guy told me it was just a glitch. The following day, the kuatvwas stll available, now at a lower base price. I really am not sure whether it is still a glitch, bit it feels deceptive somehow. Just got off their email support again. Now they are saying that they dont carry kuat anymore and the reason why it is popping up on their website is that they have the same inventory as their sister website. They probably just do not want to give the discounted price since if they have the same inventory, they should be able to pull it off the inventory. Please do not order from this website. Very much bait and switch.

I ordered a zero helix chair and was so happy with the service, delivery, and quality of the product and experience. The site was easy to use, I received the product within a week time period, and the product was great! Couldn't say more good things about this experience and I will definitely order from campsaver again!

I order a pair of Patagonia shorts that were on sale for 36 dollars. It was a great sale and I thought it might be too good to be true but I ordered them anyways. I ordered them on Saturday, they shipped on Monday, and they arrived at my house on Thursday. I had no problems and it was a good experience!