Jared
Never had a problem - there is a gotcha with backorders though
I was surprised to see the number of really bad reviews - though at least one thing I am aware of is causing some of it. By default they do not filter a lot of 'backorder' items and instead allow you to order things they don't have hoping they can get it fast enough and then fulfill. I only once tried this, and cancelled after several weeks, it probably does not work most of the time. There is a simple filter option on the website that removes all of them. Otherwise you need to watch for it, not always clear. I noticed when they started doing that and found it questionable. Overall I have ordered a bunch of stuff over the years and never had an issue. Got a lot of good stuff, and when I wanted to return unused clothing items that did not fit, no problem (with paid shipping back, but I accept that). I guess I was being discerning as to the exact status of the items and time frames but to me has been consistently solid. Seems others have had bad experiences for various reasons, I have not.

