CampSaver.comReviews of campsaver.com

After reading the reviews of CampSaver on many sites, I was hesitant about placing an order from them. However, my experience was completely positive. I placed an order for an item last Saturday, it shipped out on Sunday with tracking information, and it arrived today (Thursday). The item was well-packaged and as described. I'd order from them again!

I posted this exact thing on yelp: I can't help but feel compelled to write a review. I was pretty distraught after I placed my order and then stumbled across the substantially less than flattering reviews. Before I became aware of those reviews, I ordered an air mattress which was the best deal I could find even though it was just a few bucks. They shipped it that day and it arrived shortly thereafter on time and as expected. I had a pretty good experience. No worries at all.

Good experience. A reliable and flexible partner,both in shipping and returning of items. Campsaver customer service is efficient and friendly. They are good at work they do,and I wouldcertainlyorder again! Recommended!

Unfortunately, I placed an order with this company without looking at the reviews because they were a couple bucks cheaper than the others. Well, here it is 11 days later, no contact from them, and my items still have not shipped. Looking at these other reviews it seems I would be fortunate to get the items before I grow old, I've sent an email I'm eagerly awaiting the reply. In the bottom of the "thanks for ordering here's your receipt" (paraphrased) email in the fine print they go ahead and tell you how miserable the shipping is going to be, don't believe me or any of these other reviews. Go ahead and order, you can be the next one star for these guys.. Your better off paying the extra from any other company. After getting ready to post a BBB complaint I was reading through the already posted complaints (there are many on numerous websites at this point) I saw a reply from CampSaver stating that their policy is to " not take the money untill they have the item ready to ship". After looking through my bank statement I realized this is the case. I've waited two weeks for my clothing and they never processed a payment, my suspicion is they get orders and than go to their supplier and say yes we have this many of these items sold so we need them and the supplier ships them to campscammer and campscammer ships the items to you and bills your account a month or two after you placed the order (provided you haven't canceled your order by than). The email I got after I ordered nowhere in it said these items were backordered and only very quitely and softley eluded around the point they didn't have them. Shame on this company.

Just wanted to give a big thanks to customer service and Shauna H. She was super responsive and was able to fully resolve my issue. Can’t thank her enough, would do business with again. -Steve

I have had positive experiences with CampSaver, having purchased 2 high-end down coats, each costing several hundred dollars, and priced significantly lower than other retailers. Each brand, one of which is Canada-based and the other based in Sweden, is sold by just a couple of other retailers in the US, so, availability plus great prices, and, no shipping fees, was a no-brainer for me. They shipped out each coat the next day and they arrived about a week later. I would not hesitate to buy from CampSaver, again.

This place is silly. I made 2 separate orders for Columbia pants etc. After 5 - 6 weeks they contact me & advise all of the products I ordered - and that they took the money for - are all unavailable. ??? It’s kind of weird. There are many accounts of this in the other reviews below, of which I quite believe. I have unsubscribed to all of their emails & offers. However, I cannot deny that their customer service was honest, quick, straight forward and polite to me. They have notified me of a full refund (unsolicited) and have been completely cooperative. I think I’ve read some negative stuff about their customer service below, but I had absolutely no problems. However, fine customer service does not alone a company make -and I’m still disappointed. I was really looking forward to the products that I ordered.

As others mentioned they are a scam. They show that they have items in stock, but don’t. They will hold until your money and never ship nor notify you. STAY CLEAR.