Caliber CollisionReviews of calibercollision.com

Went to have repairs done at the shop at 4080 Rev Drive in Cincinnati that was recommended by Geico. Upon pickup of the vehicle, the OEM Reader was stuck in the car, the horn did not work, and the bumper was sticking in the driveway. Upon family emergency, I had to leave the vehicle and was unable to bring it to the shop promptly. I did call and spoke with the manager over the phone at the time however, had to deal with an estate and death in the family. Upon returning, I brought the car in, granted, it was 4 months of a timeframe, but I still expected them to bolt back in the bumper. I tried to explain to them that I already told them about the bolts and they refused to fix them. The paint is coming off where they repaired. The front desk clerk was beyond rude and told me to stop yelling at her when all I did was try to explain the situation. Geico was of course no help either. I do not recommend anyone take any vehicle for repairs. They are useless and did a horrible job.

Excellent work and customer care. Margot and her employees went out of their way to handle my specific issues and needs. I can highly recommend them!

Caliber Collision was great from beginning to the end! The Pyle location nailed it! Tory made it easy and kept me in the loop! My car looks fantastic! Thanks to Tory and the team!

Prompt, expert, courteous, and reasonably priced service. Work was performed by Marcus and Iran. I've used this shop 3 times over the years and continue to recommend it highly.

This place is amazing. The staff is very professional and friendly. The general manager Trevor and his staff was so helpful. They explained all that needed to be done. I was there for less than 30mins. and the job was done. I can't thank you all enough for such a fine job. Would I do business with Caliber Collision again-Absolutely / 100%

WOW! This is the place to go if you have to get your vehicle fixed! When I went in to drop off my car there were several people there to help me check in. They offered coffee or water and told me to let them know if I needed anything while I sat in the lobby. The manager, Donald Krock, was constantly asking me about my car and letting me know the progress on the repair. And the job was done very well. This was a great experience and much better than other shops and other Caliber Collision shops. If you’re in an accident, (remember it is your right to have your vehicle taken anywhere you want to) have them take your vehicle to: Caliber Collision-Converse Donald Krock, Shop Manager 7587 FM 78 Rd Converse, TX 78244 210-616-2039 It is worth the trip!

Took my wife's car in for some fairly simple body work and paint (Calibers in Blacksburg VA). When they told us it was ready I was shocked to see the terrible body work and paint job. Pinholes in the bondo, uneven surface, lots of solvent pop and trash in the paint. The service writer who wrote up the car was quite rude (especially to my wife, which I cannot tolerate) but finally admitted that they did a terrible job and said they'd do it completely over. He then reported to our insurance company that the work was quite satisfactory, but that we had rejected it and "demanded" they redo it. (I cannot tolerate such blatant lies.) Two weeks later they told us it was ready. We were out of town so went to pick it up a few days later ... only to find that it was NOT finished. So when we finally picked it up, we were again shocked to realize that the body work was EVEN WORSE than before, they had introduced a NEW DENT to the side of the car, and the paint was uneven and DOES NOT MATCH the original. We are so disgusted we will never do business with them again and will recommend to our insurance that they remove Caliber from their list of approved body shops. Our daughter works for another national insurance company, and we're asking them to do the same.

Caliber collision in Biloxi ms is outstanding and Mr. Les was wonderful he handled my claim with professionalism thank you for all you do ms graves