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Cabins of the Smoky Mountains (cabinsofthesmokymountains.com) has 799 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Accommodation & Lodging · Pigeon Forge, Tennessee
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799 approved reviews, newest moderated first
422054
Cabins of the Smoky mountains was an amazing experience. The view from the cabin was fantastic. During the week it was very quiet but heading towards the weekend it got a little busier but that's to be expected. I definitely recommend going to cabins of the Smoky if you plan to stay at the Smoky Mountains for a week or more.
434488
Checking in 3 hours late, projector not working, roaches, not enough bowls/silverware. The cabin has alot of potential. Wish the management team was more prepared for the holiday weekend. It is not the customers fault that they are understaffed. Management team gave us money back and future money off, but still made for an visit that was not pleasant. Check-In is the key. Have the cabin clean and stocked, and get the customers in the cabin on time. This sets the tone for the visit.
Leslie G.
My husband, mom, dad and I loved our stay at "Mountain Jewel." The cabin was clean (a couple pieces of furniture had stains or were broken/wobbly). The view was AMAZING..we did not want to leave!
Swapnil
I go to Smokies almost every other year. This was one of the best holidays, the place,location, cabin, amenities, availability of help - all was warm. Definitely plan for a longer stay 😊
432224
Great experience check in times were delayed some time.
Ashwin P.
Lived in smoky mountain heaven. Had the cabin for 4 days. The location was good but the amenities inside had some issues or other. Here are a couple Of them. Lights in living area never turned on. Jets in the Jetted jacuzzi didn’t turn on. When complained about it , they took 2 days to fix it and whatever they fixed was also not correct. After fixing it needed someone to keep the button pressed for the jets to work which should not be the case. I have stayed in cabins managed by other companies and never had issues with a single thing. Hope the folks perform basic checks before renting out these cabins.
Jason
Overall, the cabin was great. Mostly clean and had what we needed. Only issues fireplace didn't work and we called for trash pick-up but the guy never knocked on the door to get the trash which we were told that's how they do it. He just grabbed some empty boxes outside and left.
Carol
We really loved the cabin we stayed in. It was clean and we will recommend it to our friends.